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An Infrastructure Foundation to Deliver A World Of Many Clouds

There has been major market traction this past year in the deployment of cloud services, but the discussion still too often focuses on cloud in the singular. Our experience has shown that companies are not typically adopting a single approach to cloud, but rather are embracing a rich set of approaches that provides them with flexibility and control. While many are building  private clouds; others are building public clouds, many differentiated on industry specific characteristics. Increasingly, we see organizations using a mix of these options, consuming services from multiple cloud providers as well as building their own private cloud capacity.   But, all expect a secure and assured cloud experience.  Regular readers of this blog will recognize this as what we at Cisco we refer to as a world of many clouds. IT leaders must be prepared to build or acquire a portfolio of business application services in the world of many clouds. Read More »

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Cisco Announces IT Process Automation for SAP HANA

Cisco Introduces IT Process Automation for SAP HANA

Cisco and SAP are again flexing their partnership muscles with another joint endeavor. This week Cisco announced the general availability of Cisco IT Process Automation for SAP HANA. This software automates key aspects of SAP HANA management, enabling customers to transition to SAP HANA smoothly and manage it more efficiently once adopted.

SAP IT Process Automation

Cisco ITPA for SAP HANA saves SAP administrators time and makes it easier for them to manage the solution because of its unique and powerful capabilities. Gone are the days of reactive monitoring solutions. Cisco ITPA for SAP HANA combines a knowledge base of SAP HANA best practice operations with automated corrective actions, which enable it to fix problems before they can impede the business. No other product on the market does this.

Cisco ITPA for SAP HANA is essential for any company deploying SAP HANA because it:

· Helps companies implement SAP HANA best practices right from the start
· Performs system and infrastructure health checks for increased availability and better user experience
· Performs automated corrective actions, with IT checkpoints and full audit tracking
· Enables full management visibility across SAP HANA operations
· Automates routine operations tasks for SAP HANA
· Enhances low-touch plug-and-play SAP HANA operations

When implemented along with other Cisco ITPA automation packs, Cisco ITPA for SAP HANA makes it possible for companies to introduce SAP HANA while lowering administration costs, freeing time to focus on expediting new services for the enterprise.
Customers can purchase this product through Cisco or SAP.

For more information visit, www.sap.com/it-process-automation or contact automatesap@cisco.com.

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Xerox uses Cisco Unified Computing System (UCS) as a Foundation for Cloud

November 29, 2012 at 9:22 am PST

Who doesn’t know the Xerox company ? As long as I can remember, Xerox products have always been part of my professional life . In fact, even before working for a company, I used a Xerox machine.

Originally known worldwide as a print and copier innovator, Xerox today has established itself as a leading business process and document services company, delivering popular solutions that include Xerox Managed Print Services (MPS) and Xerox Cloud Services.

On December 6 , at 9:00 am PST , Xerox Delivery Officer, MPS Technology Tom Force will join Forrester Analyst James Staten (@Staten7) as well as Jeff Hanson  and Rick Schlander , IT engineering leads at FICO Corporation to discuss with Cisco VPs Satinder  Sethi and Jim McHugh(@JimMcHugh) how to maximize the value of cloud by making the right architectural choice. You don’t want to miss this one hour highly educational webcast ! 

In fact, after registering, and before joining us for this unique webcast, you may want to have a quick look at the Xerox cloud story , which is pretty remarkable!

“The Xerox MPS global delivery centers consisted of static rack servers that were difficult to scale due to multiple hardware configurations. The centers were also reaching capacity, causing concerns about poor response speed that could slow transactions and worsen system reliability resulting in outages. As a service relied on by businesses worldwide, Xerox MPS needs to offer a 24-hour service and could not afford downtime. “ Sounds familiar ?

“With its years of experience providing outsourcing services to customers, Xerox also expanded into the cloud with services beyond printing and print management. Xerox Cloud Services started with Infrastructure as a Service (IaaS) before adding backup, disaster recovery, and mobile device management. With excellent features and services, Xerox Cloud Services is growing rapidly as a service that not only provides backup and storage, but also runs mission-critical applications for customers.”

So did you like this story ? Are you interested in getting more details on infrastructure capabilities that will allow you to achieve the full potential of your cloud deployment ?

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Upgrading Five UC Clusters to Cisco UCS Reduces Servers and Costs

In an earlier post, my colleague Reid Bourdet described how we migrated our largest Cisco Unified Communications Manager (Cisco UCM) cluster to a virtual machine environment running on Cisco Unified Computing System (Cisco UCS) servers.  This was the 19-node (server) Cisco UCM cluster that serves the Cisco headquarters campus in San Jose, California; and we completed the migration over a weekend.

What makes that move even more interesting is that we’re nearly done consolidating 5 separate clusters into one virtual environment, and reducing the total number of servers by a factor of four. Virtualization on the Cisco UCS hardware allows us to consolidate multiple UCM nodes on a single blade.  In this post, I’ll provide more details about the scope of this migration, the results we’ve gained, and how we’ll continue migrating other Cisco UCM clusters to Cisco UCS servers around the world.

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Ask the Data Center Expert, Partner Edition: Southeast Asia and the Rapidly Changing Landscape

The following are excerpts from an interview with Wong IK Ming, Director, eSURIA MENTARI SYSTEMS SDN BHD.

From halfway around the globe in fabulous Singapore, I was delighted to have the chance to interview Wong IK Ming, a Cisco Certified Partner covering Southeast Asian nations, to get his perspectives on data center security opportunities.

Tell me about your customers. What are their most pressing problems?

eSURIA caters mostly for the public sector but we are now extending our services to include Oil and Energy. Our customers have to adhere to new and emerging government mandates around data privacy and sovereignty. This requires a combination of strong governance processes mapped to sound technical controls and a design that is future proof, for example ensuring unified policy, dynamic and logical segmentation. Security must be thought out from the beginning—from the application to the edge of the cloud. I’ve seen a couple of instances of community clouds where security has not been thought through and it’s a matter of time before a security incident occurs.

As a partner, what benefits do you see for Cisco’s approach to data center security?

Our customers are fast adopting new infrastructure models and having the Cisco Validated Designs is a huge benefit because it enables us to attest to the technical soundness of the overall solution and to present security as an integrated element as opposed to a separate element. It also enables us to build these into the overall services templates that we provide with confidence that the necessary testing has taken place. I look forward to seeing more of these validated designs. For example, a validated security blueprint for Microsoft private cloud applications with Cisco UCS.

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