One of the reasons I personally love our collaboration technologies is that I am a productivity nerd. I am a zero-inbox follower of David Allen’s GTD methodology that loves nothing more than tinkering with my ‘perspectives’ in Omni-Focus. It is a great time to be at Cisco and I am blessed to have this TechWiseTV show that affords me access to the best engineering minds and the latest technologies.
Upgrading a critical enterprise call processing system to a completely new virtualized server platform sounds pretty tricky. Doing it from 5,000 miles away, in the public square of a sleepy Spanish village using your laptop and a VPN connection over the free municipal WiFi service sounds … well, maybe a little crazy. Recently, I did just that, migrating our Cisco Unified Communications Manager (UCM) cluster in Johannesburg, South Africa to the Cisco Unified Computing System (UCS) platform from the small village in Spain where I was vacationing.
Changing voicemail systems--or the servers they run on--can be a big, time-consuming, and difficult task. Yet recently we did both. We migrated our application platform from Cisco Unity 7.0 (2) running on Cisco 7800 Series Media Convergence Servers, to Cisco Unity Connection 8.5 running as a virtual machine onthe Cisco Unified Computing System (UCS) platform. What’s more, we completed the cutover of more than 87,000 voicemail boxes to the new platform in a single weekend.
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Marc Ayers, Senior Manager of Product Marketing, discusses how Cisco designs and builds unified communications solutions for mid-sized businesses so they provide a lower total cost of ownership and investment protection.
Leading into upcoming developments about communications for mid-size businesses, we are conducting a series of interviews with members of our product teams so get their insights into unified communications from a mid-size business and Cisco perspective.
If someone in your corporate building makes an emergency call, will responders know where to go? Years ago a phone was always in one location, and the phone number was as good as an address for identifying where you were. With IP telephony features for mobility, and with software phones that travel with your laptop, it can be hard to identify the physical location where a call is coming from.
At Cisco, we use several approaches to providing the right location information for emergency response. And we’ve learned how a simple portion of our dial plan can have a dramatic and painful impact on our Emergency Response system. You may find these ideas helpful for configuring emergency calling and response capabilities at your own sites.