Cisco Blogs


Cisco Blog > Digital and Social

How to be more “wild and crazy” in your online world

Comedian Steve Martin got on Twitter two years ago and now has two and half million followers, and enough tweets for a new book called “The Ten, Make that Nine, Habits of Very Organized People, Make that Ten.: The Tweets of Steve Martin.” Steve says people are actually funnier in their tweets than in person and calls it “a new form of comedy.”

How can we all be this creative online …whether it’s 140 words or 400?

Science writer and blogger Jonah Lehrer in another new book “Imagine: How Creativity Works” says to be creative, “Let go!” He says as we get older, we  become too self aware, pay too much attention to details, and hold back.

Certainly, technology can help let out our creative side. We have Pinterest to create virtual scrapbooks and Draw Something to play virtual Pictionary. You draw something on the screen of your mobile phone and your opponent on another phone tries to guess it. It’s the top downloaded free app in the world, and is now owned by Zynga.

Read More »

Tags: , , , , , , , ,

Got A Question For @CiscoSystems?

March 12, 2012 at 11:58 am PST

Answers To Your Frequently Asked Questions

With over 100,000 followers to our Corporate Twitter Page, @CiscoSystems, we receive a decent amount of questions from the community. To help get your questions answered, we’ve outlined some frequently asked questions here for you.  If you do not find the answer you’re looking for, please send a tweet to @CiscoSystems and we will do our best to get your question answered in a timely manner. Thanks for engaging with us and happy tweeting!

Q: What is Cisco’s data center strategy?

A: Cisco is helping customers to unify their data centers with integrated compute, network, storage access, virtualization and management. Our end goal is to help organizations simplify operations, reduce costs, and improve business agility so they can better accomplish their business goals. With a Cisco Unified Data Center, customers report dramatic operational and cost improvements up to: 30 percent lower infrastructure costs, 90 percent reduction in deployment times, 40 percent improvements in application performance, and 60 percent reductions in power/cooling costs.

Q: What is Cisco’s collaboration philosophy?

A: From IP communications to mobility, customer care, Web conferencing, messaging, enterprise social software, and interoperable telepresence experiences, Cisco brings together network-based, integrated collaboration solutions based on open standards. These solutions offered across on-premise, cloud-based or virtualized platforms, as well as services from Cisco and our partners, are designed to help promote business growth, innovation and productivity through anytime, anywhere, any device communication. They are also designed to help accelerate team performance, protect investments, and simplify the process of finding the right people and information. For more information, visit http://www.cisco.com/en/US/products/ps10680/index.html

Q: What is Cisco’s service provider video strategy?

A: Cisco’s service provider video strategy is to enable a new generation of TV experiences via Cisco Videoscape, a comprehensive TV platform for service providers that brings together digital TV and online content with social media and communications applications to create a truly immersive home and mobile video entertainment experience.   Videoscape is unique in that it  utilizes the cloud, the network, and client devices to deliver new multi-screen video experiences over the Internet.

Read More »

Tags: , , , , ,

Social Media in Corporate Social Responsibility (CSR)

February 13, 2012 at 6:00 am PST

This post was authored by my colleague Jessica Kelly (@JessGoddesse)

If you’re wondering why social media should be an key  part of your communications strategy, just note these current statistics demonstrating the ubiquity of the medium:

  • Facebook now boasts more than 800 million active users worldwide, and more than half of these log on to the network on any given day.
  • Twitter too is no slouch (and growing), with 200 million registered users, one quarter of whom tweet daily.

Want more justifying numbers? A recent infographic on MediaBistro lists more compelling stats―like, say, the fact that 56% of consumers are likely to recommend a brand to a friend after becoming a fan on Facebook, and 20% of marketers have closed sales using Twitter.

Given that social media networks are timely (if not immediate) communications platforms that are interactive, and therefore― if used correctly (that is, authentically)―engaging, their success in marketing should come as no surprise. Read More »

Tags: , , , , , , , , , , , , , ,

Security Practices for Online Collaboration and Social Media

February 10, 2012 at 9:00 am PST

In my last blog we discussed how on-line tools for desktop sharing, audio and video collaboration, and enterprise social software play an increasingly important role in corporate business. We discussed how the industry is also seeing a trend toward “IT consumerization,” where employees and other users experience new technologies before they are supported by enterprises. The first impact of this trend is producing more employee requests to access their personal social media accounts from their work computers as a way to manage both work and life responsibilities. The even bigger impact is that employees want to use these types of collaboration tools for enterprise business purposes.
Read More »

Tags: , , , ,

Cisco Support Community: Winner of the 2011 Forrester Groundswell Award for Supporting Social Media

February 9, 2012 at 2:19 pm PST

Many companies today are jumping on the bandwagon to add custom social media accounts to their list of web properties. The Cisco Support Community team is one such group, but this team has done so particularly well and seen great successes with their endeavors.

In early 2010, they launched and revamped their social initiatives in hopes of staying connected with customers and extending the community beyond Cisco’s immediate reach. Just over a year afterward, the team was recognized as the winner of the 2011 Forrester Groundswell Award in the B2B Supporting Category. What’s more, Cisco estimates that the community-based support on Facebook and Twitter is saving the company more than $400K annually! Not everybody rises to fame with the fruits of their social media labor. I was curious to find out what the team did that led to such positive results, so I chatted with Pratibha Gupta and Mohan Rao, leads of the social media branch of the Support Community team.

Read More »

Tags: , , , , , , , , , , ,