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Mobile Trends & Airport Passenger Terminal Expo 2014

airport passenger expo 0The annual Passenger Terminal EXPO is underway this week in Barcelona. The event provides a powerful international platform for the airport and airline sectors to interact and share common issues, goals and solutions about the airport industry, with a particular and unique focus on the terminal.

Cisco’s partner SITA has a very strong presence at the event with various speakers on the industry trends as well as booth and demos. One of these is the iFlow platform which uses Cisco’s MSE as a core component.

The Airport industry is one of the most researched industries with very solid and proven metrics and clear ROI measures. Some interesting statistics recently reported include:

Airport IT Investment trends:

  • IT spending in Airports has grown by 12% CAGR since 2010,
  • with IT spend in Airports in 2013 representing 5.43% of their revenues (up from 4.9% in 2012)
  • 90% of Airport CIO’s (or technology chiefs) expect further increases in 2014 and beyond. Read More »

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Naughty or Nice: Cisco Wireless Rewards Release 7.6 Innovations to All

Deloitte’s 2013 Annual Holiday survey came out with some staggering statistics:

  • Nearly 7 in 10 shoppers will use their smartphones and tablets to shop this holiday season.
  • Nearly half of all shoppers will use social media to assist in shopping.
  • 73% of shoppers will be influenced by coupons and promotional offers.

Retailers both online and in-store can no longer ignore the power of mobile technology and social media influence with shoppers. Shoppers using mobile devices inside stores are actually more likely to make a purchase when being presented with the right information. In fact, this isn’t only true for retailers, but across all industries. Whether it’s guests, visitors, patients or passengers, there’s a real opportunity for businesses to make an impression via the mobile device.

Today I am happy to announce our latest Cisco Wireless Software Release 7.6. As you may recall from Sujai Hajela’s State of Cisco WLAN blog earlier this week, Cisco’s Wireless group has been ahead of the competition with our dedication to delivering cutting edge, high performing technology to our customers.

Many features in Release 7.6 were designed specifically to enable our customers to take advantage of the latest mobile trends. Here are some of the highlights:

Connected Mobile Experiences (CMX)

CMX for Facebook Wi-Fi is a joint Cisco — Facebook solution for guest Wi-Fi. Read More »

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The Internet of Everything…A Small World After All?

It’s summertime. For most people, the warmer temps and holiday weekends are the perfect excuse for a vacation. But have you ever traveled to an amusement park or exotic destination only to wait in line for hours for the hottest ride or trendiest restaurant? Or perhaps your coolness factor would skyrocket if you didn’t have to keep track of ticket stubs, receipts and maps? Well, the ups and downs of amusement park experiences may be able to be saved for the roller coasters. Could the Internet of Everything be changing how we experience…experiences?

Just recently, I stumbled across an article on All Things D by Bonnie Cha titled, Tomorrowland Today: Disney MagicBand Unlocks New Guest Experience for Park Goers. The article highlights new technology that Disney World Resort in Orlando has been using in trial phases and hopes to have broad implementation soon. The technology, called MagicBand, is a connected band (bracelet) designed to be an all-in-one device connecting park goers to everything through Radio Frequency technology. Visitors will be able to access the theme park and hotel rooms, purchase food and souvenirs and add extra options via My Disney Experience website.

Read More »

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The web is your best travel buddy.

Use popular web sites and social media to travel the world this summer.

With August already here, it’s time to take that summer trip. But don’t go broke doing it. Social media and the web can be gold mines when it comes to saving money and finding great ideas. At jetsetter.com, five-star resorts and hotels go for half their usual rate. The Daios Cove in Creete, Greece, with spectacular mediterranean views and its own private beach — with waiter service — has rooms for $249 a night. The same price at the ritzy Hotel Punta Islita in Costa Rica.

 

 

 

Here are tips on getting you web travel savvy before summer is over: Read More »

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Interoperability + Collaboration = The Key to Any or All

Today’s work environment – yours, mine, and everyone else’s — is becoming more mobile, social, visual, and virtual. And there is no one magical tool that covers every situation.  We need choice and flexibility for the way we each work.

Any-to-Any collaboration with an easy-to-use consistent experience is the reality of today’s user requirements. However, many solutions available today are brought together with the use of band aids and chewing gum, making it a nightmare to troubleshoot across the various stitched-together call-control systems. Read More »

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