From the IT Executive Symposium at Cisco Live 2012
We all dream of inventing the next breakthrough product, or creating the next company that no one can live without. The truth, however, is that innovation rarely occurs that way. Innovation isn’t just about invention—it’s about creating value. And it isn’t just important—it’s critical to a company’s growth and success.
Every few decades, something truly innovative occurs—a transformative development with global impact. The human species has pulled away from the rest of the animal kingdom predominantly because of our ability to communicate and collaborate. Every time we make a major improvement in the communication/collaboration arena, innovation accelerates at an exponential rate, and humankind moves forward dramatically. The printing press moved us from spoken transmission taking months, to printed materials that could reach the masses in weeks. The telephone gave us instant communication over any distance. The Internet moved us from paper to electronic processes. And today, we are on the cusp of the next truly transformative innovation: the cloud. Read More »
Tags: Cisco, Cisco Cloud Connect, cisco live, cloud, collaboration, communication, Computing, IBSG, innovation, services, transformation
One of the best things about my job at CISCO is the opportunity to work with innovators in government, business, the independent sector, and nonprofits and examine the problems of urban communities in new ways.
Over the past year, I’ve had the pleasure of supporting the launch of a new civic presence in our hometown of San Jose that does this very well: the San Jose office of the San Francisco Planning and Urban Research Association, SPUR San Jose. Read More »
Tags: #economic growth, Cisco, community engagement, IBSG, Integrated Workforce, networked work, Smart work, Smart Work Centers, Smart+Connected, Social Cohesion, Social Inclusion, social innovation, Sustainability, technological innovation, Technology benefits, transformation, Urban Future of Work, Work-Life Innovation
Ah, the power of video. Witness the virality (and virility?) of the Dollar Shave Club.
Seems like a revolutionary concept, doesn’t it? And with that David vs. Goliath overtone, it’s downright catnip to the trodden, recession-weary masses. But, guess what? Budget blades have been done before. Several times. (See www.razorsdirect.com, www.shaving-shack.com, not to mention drugstore knock-off brands.)
So, what made it different this time?
In a word, video.
(4.15 million views on YouTube in a month.)
You can call it social media, too. Or just a sense of humor. But the basic fact is, without the video, and the talent it showcases, Dollar Shave Club would not have the big brands shaking in their boardrooms.
Read More »
Tags: advertising, online advertising, transformation, video, youtube
In the midst of the debt crisis here in Washington, D.C., the nation teetered toward default, but eventually came to a compromise to avert that outcome. A recent article in The New Yorker likened the situation to “. . . members of an ordinance-disposal unit arguing about how to defuse a large ticking bomb.” Our nation faces a large—and growing—long-term fiscal imbalance driven by an aging population, which will dramatically increase healthcare and retirement costs.
The nation certainly faces other challenges: the continuing war on terror, increasing economic competition from emerging world powers like China and India, rising energy costs, environmental concerns, and other new and unknown problems and threats. Any one of these issues would provide a large enough agenda for a president and Congress. Their convergence creates an atmosphere of unparalleled complication for government management.
Overcoming these obstacles will require a “changed” government, a 21st-century government transformed to operate on demand. Read More »
Tags: collaboration, congress, debt crisis, Economic, Governance, IBSG, Millenials, social networking, transformation
Our customers have deepened my perspective on Education. They help me to see the many different shades of change and what transformation is really all about. They have also given me a new understanding of the multi-faceted nature of technology and the role that it plays in changing education.
What is most evident to me lately is that technology can’t be relegated to a “role.” I used to think of technology as being one part of an overall transformation plan. Educational institutions need to have a solid network infrastructure, the right wireless and mobility technologies, a way to streamline communications and improve efficiency, a better way of doing online learning. It certainly does do all that. We have also thought of it as an accelerant: adding online learning courses will speed delivery of quality educational content, and web conferencing will make it faster and easier to deliver professional development to teachers, for example.
But, the dynamic nature of technology makes it a whole lot more than an accelerant, and it has more than just a “role” to play. Technology is the driving force behind the need for change. The onslaught of technology is giving us no choice but to change. It’s not just about disengaged or bored learners, it’s about learners who may stop going to the traditional classroom altogether because it has nothing left to offer them. The power of informal learning, and the technologies that drive it, threaten to make traditional education not only irrelevant, but obsolete.
Everyone knows that students are savvy consumers of technology, iThings, social media, mobile devices, and the like, but they’re also increasingly savvy navigators of content and information that is broadly available on the web. They have the access required to figure out what employers want, and they are going to learn how to give it to them, if they haven’t already.
You might say that students are too naïve to know what they don’t know, that they really don’t understand what it takes to be say, an engineer, without going to university. Or, you could say that there is almost unlimited information available on the web that can enable highly motivated individuals to become engineers: online courses, detailed, web-based technical information on a range of topics in many different engineering fields, and a variety of informal learning avenues. This all coupled with an increasingly competitive global community, will, I believe, drive people to avenues other than the traditional classroom.
Does this make education and educators obsolete? Absolutely not. Traditional education can be the glue that holds this all together, that frames employer requirements, makes faculty members facilitators and guides, and provides direction to students, placing them at the center of their learning, and helping them to define their life ambitions, working with them to design their curriculum, customized to meet their needs, and the needs of their future employers.
So let’s revisit the topic of technology. Yes, technology has a role to play, and it is an accelerant, but it is also the Trojan horse, sneaking not very quietly onto the school and college scene, and this horse is being driven squarely by the Trojans. Our students are telling us where they want and need to go. We can either get in the horse with them, or we can remain scattered outside the walls of Troy, looking in, and wondering what is going to happen next.
Tags: accelerant for change, Change, education, technology, transformation