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Unified Call Control: CUCM + VCS

Changes in the way we work are creating new challenges in business communications and collaboration. With the growing trend of a more dispersed workforce, organizations are looking to video technologies such as telepresence as the new standard for effective collaboration. To be productive, employees need to have access to the same communication services on any type of device, but organizations are finding it is not easy to deploy video for mobile workers.

Cisco’s call control solution brings together Cisco Unified Communications Manager (Cisco UCM) and Cisco Video Communications Server (Cisco VCS) to offer the same suite of feature-rich communication services regardless of device and location. With Cisco UCM and Cisco VCS, customers can easily collaborate using different devices, from anywhere, and with users within and outside of their organization.  The unified communications experience accelerates productivity across the mix of mobile and office and home-based workers.

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Cisco TelePresence MCU 4.3 – new advanced software release

Our Cisco TelePresence multipoint solutions are recognized by customers as robust, reliable, and highly scalable. They trust that our solutions deliver the highest quality of features with an impressive lifecycle. Cisco is excited to announce that we are expanding our multipoint offering & launching new advanced Telepresence MCU capabilities.

The new MCU 4.3 software release further extends the functionality of our field-proven and highly configurable Cisco TelePresence  MCU.

Let me share a few of the highlights:

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TelePresence Provisioning 2.0 – a new paradigm in large scale provisioning of fixed and mobile video endpoints

The trend to increase workforce mobility has accelerated, more customers are proactively empowering employees to work wherever and whenever they have access, to increase productivity and streamline their business. This growing number of employees being set up with video-enabled tablet devices and video endpoints however has added to the burden of IT management; especially massive user, device and phone book provisioning from hundreds of devices to tens of thousands of devices—and across geographic regions and firewalls.

Specifically for telepresence, IT resources have been focused on helping an increasing number of mobile and remote users configure and personalize their devices, endpoints settings, and preferences. Fueled by this demand, Cisco is excited to introduce Cisco TelePresence Provisioning 2.0.

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