Welcome back to the second installment of my blog series. I’m sure you’re as ready as I am for a long, relaxing Fourth of July weekend- don’t you wish every weekend was three days? I’m enjoying them as much as I possibly can, because I hear you don’t get summer vacation when you graduate from college. After my little introduction last weekend, I wanted to actually get into what my blog series will be about. I will be looking at how different corporate newsrooms leverage social media to communicate their news to the public. We’re talking HP, Intel, IBM, Oracle…the list could go on, but I’ll save it for another blog post. Given the focus of my research is on the social aspect of corporate newsrooms, who better to look at than the social networking sites themselves? Although these sites may not have an official newsroom where you can go for announcements, they still manage to communicate their developments with the public. I looked at three main sites: Facebook, Twitter and Linked In.
92% of social network users have Facebook accounts, so creating a Fan page to promote business on this social media giant is a no brainer. As a result, Facebook uses their own Fan page as a corporate newsroom,posting updates and new features on their wall to keep their fans and users informed. Users can comment or “Like” these posts, which is an excellent source of first hand feedback for the company. On the Facebook Fan Page, each comment tends to have more than 10,000 “Likes” and thousands of comments. This is clearly an effective way of collecting feedback.
We will create, share and curate content on these topics as a part of our overall Cisco voice. We have also commissioned world-class reporters who have worked at Fortune, Forbes, BusinessWeek, Wall Street Journal, AP and more to create content on our core technology news topics. The purpose of these stories isn’t to showcase Cisco, but to create compelling content in the topical areas that we care about.
Check out this introductory video on “The Network” to learn more about the new site!
In my mind, a piece of content that is shared with a friend, or friends, or followers, or the world is the ultimate measurement of its success. That person is validating that the piece of content they are sharing was valuable enough, interesting enough or topical enough to share with one or with many. They know the audience they are trying to reach and they target it to that audience with the sharing technology that is appropriate (Twitter, Facebook, Email, etc.).
This is the philosophy behind our new corporate news site, formerly known as “News@Cisco” and now being renamed to “The Network” (voted on by our over 180,000 Facebook followers). We are launching the new site this weekend and, hopefully, it will be live in your geography when you read this blog.
The Network is our effort to tell stories and share information on the topics that are the most important to Cisco, namely: Video, Collaboration, Core Networks, Mobility, Security, Data Center, Cisco Culture…and, more parochially to my team, Social Media.
We will create, share and curate content on these topics as a part of our overall Cisco voice. We have commissioned world-class reporters who have worked at Fortune, Forbes, BusinessWeek, Wall Street Journal, AP and more to create content on our core technology news topics. The purpose of these stories isn’t to showcase Cisco, but to create compelling content in the topical areas that we care about. We are supporting the generation of this content in the hopes that our audience shares it and becomes more educated on the topics that are important to Cisco and to our customers.