Although federal agencies have made tremendous progress in reversing a sustained decline in telework participation, the objective of creating a more productive, inclusive, sustainable, and resilient federal workforce remains a work in progress.
The U.S. Telework Enhancement Act of 2010 dramatically improved the odds of success by creating Telework Managing Officers (TMOs) responsible for telework policy development and implementation in every agency. The first cadre of TMOs faces an exciting-and daunting-opportunity to create lasting impact in their agencies. They should interpret their roles broadly, to include not only the promotion of traditional telework arrangements, but also the development of mobility strategies that contribute meaningfully to agency business objectives such as productivity, inclusion, resilience, and sustainability.
Doing so will require engaging agency leadership on a range of different topics to develop an integrated plan.
One of the toughest aspects of promoting new technology deployment and usage is finding meaningful facts to support its potential value to local business community stakeholders. While there are readily available estimates and forecasts, detailed analysis and actual payback examples are somewhat rare.
That’s especially true with new technologies such as broadband that require the concerted efforts of multiple parties — which can include government agencies, service providers, equipment manufacturers, and end-users — in order to deliver quantifiable results.
As Telework policy initiatives expand globally the number of events, articles and forums has grown exponentially. Intersections are everywhere… and sometimes where you least expect them. As an example, Australia’s National Broadband Network (NBN) initiative, industry and goverment Cloud events - “Telework” is a common thread.
How should government agencies be investing in the cloud for their “Mobile Workforce?” How do policies need to change to address cybersecurity threats? What technologies best align with both government mandates? All of these were explored in detail. But, there’s a critical element that was strangely missing from many of the dialogues.
Technology and policy alone do not guarantee a successful “Telework” program. We the people – you and me – do! We are the final and third component of any successful Telework program – where the mix and balance of policy, technology, and people create the desired outcome – workforce efficiency. But how do you identify and hire the right people? How do you track workforce performance? How do you hire for success? According to a recent research study, “Top 5 personality traits of successful web workers,” there are personality traits to help guide your selection and retention of the workforce.
Personally speaking I was not surprised to learn that extroverts make for great web-workers (teleworkers) – being one myself ;0). What about you?
Summer Fridays for many of us is the start of the long awaited weekend, the drive to the shore, or an evening BBQ with family and friends. But for those of us who live and work in the Washington, DC metro area our weekend plans are put on hold more often than not, and this Friday’s commute may prove to be another challenging drive according to an alert from the Virginia State Police: “On Friday afternoon (Aug 19), major traffic delays are expected on the Dulles Toll Road, Dulles Airport Access Highway, I-66 East and the Beltway due to a 9/11 memorial motorcycle ride, according to the Virginia State Police. Commuters should expect very significant traffic delays in the afternoon, especially during rush hour.”
This sort of an announcement would make me cringe if I didn’t work for a company that supports Telework. But fortunately, I do – so, I have the traffic gods under control! Remember work is what I do. Not a place. So I am working from my home office, avoiding the grid lock, with no impact on my productivity thanks to Cisco’s Telework / Mobile Workforce policy.
So it go me thinking… Why don’t more public and private sector organizations have Telework / Workforce Mobility policies, especially for “America’s 50 Worst Commutes.”
Summer Fridays. I love them!… No longer fear them. But, what about you?