Cisco Blogs


Cisco Blog > SP360: Service Provider

Cisco at Cable Connections

By now, you’re packed and ready to get to Chicago for The Cable Show. Last we saw you, as trade shows go, was six months ago, at the Consumer Electronics Show (CES). That’s when we announced our “Videoscape” strategy.

Quick refresher: Videoscape is our way to describe what happens when service providers integrate cloud, network and client, to deliver a more immersive customer experience.

Since January and CES, we’ve deepened our Videoscape efforts - with a focus on  reducing implementation complexity, while enabling service providers to roll out TV Everywhere style services.  We want to make sure it’s on your list of things to check out!

So, without further ado, here’s what’s going on with Cisco at the Cable Show (at least what’s public):

In the booth (#749):

  • Videoscape Experience: A showcase that unifies linear, on-demand and online content with a full lifecycle content management system that we call Videoscape Media Suite and powered by our CDN network.  Look for the 10-foot user interface (it’s kind of hard to miss) showing IP STB and soft clients running on IOS, Android and PC/Mac environments.
  • Videoscape Cloud: When you can’t put something in the end device, for whatever reasons, put it in a network that can optimize the experience for that end device. Our cloud contains elements of unified computing (UCS), transcoding into right-sized streams for different screens (CTM), and it’s a delivery platform for multi-screen video consumption (CDS). Why do it? To leverage the power of the network enabled cloud to reach your service to multiple end-points (managed and unmanaged) - all from a common back-end while retaining device independence.
  • Video over DOCSIS 3.0: Come see the CMTS that gives 10x the bandwidth at 1/10th the cost of D2 services.  Our CMTS platform can now demonstrate QoS levels for adaptive bit rate (ABR) streaming; also check out our soft client for video playback in non-traditional end devices.
  • Cisco Prime Network Management: “Prime” is the umbrella name for our management and automation solutions for analyzing, designing, fulfilling and assuring network performance. It’s a modular suite of applications, designed to lower the total cost of ownership and to provide A-to-Z management for next-generation packet and transport networks.
  • Healthcare via TelePresence: For so many people, it’s not convenient or near to go visit the doctor. Cisco TelePresence offers person-to-person (and person-to-doctor) communication, unbounded by distance or physical location. As service providers continue to enter new commercial business segments, health care is a leading candidate. It’s ideal for telemedicine applications, it lowers the cost of care, and it provides a new and efficient way for physicians and hospitals to do business.
  • Service Provider Wi-Fi Solutions: Interested in adding carrier-grade Wi-Fi to your services mix? Check out our Next Generation HotSpot technology, which aims to simplify customer authentication and monetize WiFi networks. Also new: Come see our High Density WiFi, designed to provide wireless broadband coverage in sports and entertainment stadium environments.

Read More »

Tags: , , , , , , , , ,

Kicking off InfoComm 2011: Predicting What’s Next for Video

Welcome to InfoComm 2011! Over the next few days, we’ll be looking forward to learning more about new industry announcements and developments, and hearing more from our customers and partners at the show. This year’s InfoComm highlights the transition that companies are seeing: video is not just changing the way we communicate, but it is changing the entire way we work.

In the video below, Cisco Director of Marketing Randy Harrell describes how enterprise organizations today are identifying new strategic uses for video. Video adoption is no longer led by productivity; instead, business functions are now looking for how video can provide value to their customers and employees.

httpv://www.youtube.com/watch?v=V4KdrIoN1Z4

Read More »

Tags: , , ,

The Update on Video Interoperability: What’s coming at InfoComm 2011

The countdown continues -- only a few more days until InfoComm begins in Orlando, Florida! We asked Cisco TelePresence VP/ GM Thomas Wyatt to take a few minutes and talk about a topic on every video customer’s mind: interoperability.

In the video below, Thomas describes the customer feedback he’s been hearing, including their biggest pain points when it comes to deploying and using video solutions, as well as his vision for interoperability in the future. Where do we see interoperability in the next 2-3 years?

Read More »

Tags: , , , ,

Cisco Partner Invite Reminder – Mobile Video Webinar Recording

June 8, 2011 at 6:38 pm PST

STOP PRESS:  Here’s the recording of this Webinar for those folks who couldn’t attend! Very worthwhile for Cisco Partners! Click the link: 

Cisco Manufacturing Mobile Video Collaboration Solution

The Just a quick reminder for Cisco Partners to attend the Cisco and Librestream Partner Webinar tomorrow (9th June 2011) at 8.00am Pacific. Find out about the exciting new solution that’s being adopted worldwide by customers like Boeing, GE and FIAT.

Remember how I told you I was really excited by this new Cisco and Librestream MMVC solution. Lots of information out on the web, and lots of questions so I thought I’d put a brief video together to give you an introduction and to see if we can get a discussion going and also to see if we can answer some of the questions for you. It addresses what really matters to many customers. What are the pain-points that manufacturers and industry have today? How do they get hold of the right people to fix things if something goes wrong, and how can they say ‘I see what you mean now’ — and really mean it? My original blog gave lots of information.

If you are a Cisco Partner and interested in building a manufacturing industry practice, this webinar is for you!

Register here: Cisco Manufacturing Mobile Video Collaboration Solution. Remember, it’s just one hour starting at 8.00 am Pacific, 12.00pm Eastern -- lots of opportunity to ask questions!  Read More »

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Video Banking – Instant Access to Expertise

Guest post by Carl Wiese, VP of Cisco’s Global Collaboration Sales. Carl is responsible for leading Cisco’s worldwide collaboration business, overseeing a global team of 1800 product sales specialists who sell Cisco’s unified communications, telepresence, contact center and web conferencing solutions.

I spend a lot of time talking with customers representing many industries across the globe. Like most industries, financial institutions are looking for new ways to retain and grow their customer base while continuing to provide exceptional customer experiences.

One solution that many are implementing is the use of video to create access to remote experts in a personalized way.

Cisco's Remote Expert solution

With the expanding role of the network, pervasive video allows customers to access all the financial expertise they need at one time, in one place via the channel of their choice. Now consumers are no longer reliant on in-branch resources and schedules they can choose to connect by video and instantly access a pool of experts regardless of location.  It’s a win-win for both the customer and the financial institution.

One example of Cisco Remote Expert application in a client retail environment is the Citizens Financial Group Video Banking solution. This pilot, announced today, helped Citizens transform their mortgage and wealth management customer experience by enabling real-time access to experts, information, advice and solutions to both Citizens and Charter One customers. Read More »

Tags: , , , ,