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The Power of Pervasive Video

August 18, 2011 at 1:49 pm PST

We’re having a great time in Baltimore this week at the Defense Information Systems Agency’s Customer and Industry Forum 2011 (DISA). We’ve had the opportunity to discuss telepresence with people from all across the defense industry, and we’ve learned a great deal about their innovative and enterprising communications practices.

All of these discussions of enhancing information exchange for better command and control of military operations and improving communication throughout the Defense Department highlighted, for me, the profound impact a wide video collaboration deployment can have on an agency. With telepresence connections available to all employees, business retains continuity during disruptions, teleworkers stay fully connected, and agencies fulfill their commitments to environmental sustainability, among other benefits.  Read More »

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Colorado Springs Provides Nursing Education to Rural Community

August 15, 2011 at 10:35 am PST

Rural communities are increasingly losing trained professionals to larger cities where up-to-date education & certification are more accessible. The Smart+Connected Community in Action video case study on Colorado Springs takes us to a smart+connected community in rural Colorado that is working with the bigger city of Denver to address this important issue.  

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Telepresence Primed to Optimize Multijurisdictional Emergency Response

August 15, 2011 at 5:13 am PST

When emergency strikes, people want answers. What’s going on, what is the safety threat, and perhaps most importantly, who’s in charge?

That last question can lead to some complicated answers when an incident occurs under multiple law enforcement jurisdictions. For example, take the pipe bomb scare in March 2010 at the Naval Postgraduate School in Monterey, California. As Corey McKenna of Emergency Management explains, several units responded—campus police, a regional bomb squad, and the local police and fire departments—but these units did not have much history of working together. A fair bit of miscommunication and chaos ensued.

Thankfully, the above scenario proved to be nothing more than a suspicious empty suitcase. But the confusion among responding parties characterizes emergency response all too often. McKenna reports that problems with multijurisdictional response include “time and grind”—hammering out the details without the guidance of capable leadership—and “relationships”—knowing the people with whom you’re working. Read More »

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Leveraging technology to support an Accountable Care Organization initiative

It is of particular interest to me to see how technology can be leveraged to help care providers meet legislation requirements and improve care delivery and outcomes at the same time!   One of our most recent examples of how this alignment occurred was through collaboration with Saint Thomas Health as part of the MissionPoint Health Partners pilot. We have been working on this project since 2010 to bring our Cisco HealthPresence Solution to underserved communities in Tennessee.

Cisco HealthPresence is one of the solutions designed to facilitate better and more regular care.

The objective is to help extend the reach of healthcare delivery, simplify healthcare communications, and connect patients with medical providers and specialists to enable examinations in a convenient and efficient manner.

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Telepresence Helps Cut Costs and Add Value to Summer School Instruction

August 8, 2011 at 9:22 am PST

For most students, summer school may not be the most glamorous way to spend the treasured sun-drenched days of the long-awaited summer vacation. But, summer school classes provide enrichment opportunities for many students, as well as crucial remedial instruction for students who have fallen behind during the school year.

Unfortunately, according to the New York Times, schools increasingly have to cut summer school funding to make up for budget shortfalls. In some districts principals and teachers have offered to work without pay, while other schools have shut down summer programs altogether. Read More »

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