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Telehealth In Action: Remote Care for Veterans

The victim of a gunshot wound to the back of the head, Joseph “Jay” Briseno Jr. came home from his 2003 tour of duty in Iraq to an entirely different life—one that requires extensive ongoing care.

To make necessary healthcare services more accessible to Jay, the Veterans Affairs Medical Center in Washington, D.C. (DCVAMC) worked with Cisco TelePresence to tailor a telehealth solution specifically to Jay’s needs. Jay can communicate with his doctors through the telehealth device installed in his family home, 30 miles away from the hospital, and avoid the ambulance ride he would otherwise have to take every time he had an appointment.

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Is Your Network Ready for a Mobile Workforce?

Ready or not, governments, healthcare providers, and schools are going mobile. If your workforce isn’t mobile yet, it soon will be: by 2013, 80 percent of businesses will support a mobile workforce (one that specifically relies on tablet technology), according to Gartner.

As I mentioned before, mobile employees will depend on telepresence and video collaboration tools to optimize their work experiences: these technologies do a wonderful job of filling the gap in personal interaction that can occur when an entire office works outside of the actual office.

But telepresence and video are only as good as the networks that support them.

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With Proper Set Up, Telepresence Need Not Pose Security Concern

In October, we wrote about the federal government’s move toward installing video and telepresence capabilities on mobile devices to improve communication, especially for law enforcement and defense purposes. With mobile telepresence, the government can enhance collaboration and response time during critical events.

A recent New York Times article reminds us, however, that to safely realize all of the benefits of telepresence, the government—or any organization—needs to ensure proper implementation of the video technology. Obviously, security concerns multiply when numerous mobile devices attach to a telepresence network.

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Technology for Business Sake

Nothing irritates me more than technology that goes unused.  Shiny things, cool bells and whistles, and technology features don’t excite me unless I see people using the technology to transform their business and gaining true return on their investment.

I often ask customers, “What is more important to you, get the cheapest deal or realizing the benefits the technology can offer?”  Do you choose something because it is free or something that delivers a solution to your needs?  Often I’ve seen people choose cost over benefit, to deeply regret it later; spending valuable time not realizing the productivity benefits.

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Government Telework Programs Ready to Take Off, But Hurdles Remain

We’ve been singing the praises on this blog about the Federal government’s efforts to encourage telecommuting for its employees. While great strides continue to be made, new research reveals some hurdles that still remain, before widespread adoption will ensue.

First, the good news.  Since the enactment of the Telework Enhancement Act in late 2010, the Federal government has clearly made telework a priority for agencies through the creation of an official guide and an overall cultural shift. Read More »

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