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Networked Santa Visits Hospitalized Children

December 23, 2011 at 7:19 am PST

Noah Kiser is six months into leukemia treatment at Dell Children’s Medical Center in Austin, Texas. Although Christmas is days away, he must remain hospitalized for the time of year when he loves “seeing other people jump for joy.”

But thanks to Cisco networking technology and some very tech-savvy elves, Noah was able to visit Santa this year without leaving the hospital.

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Seasonal TelePresence Lends Spirit to a Global Meeting

December 21, 2011 at 8:45 am PST

How do you have an effective meeting of  100 people who are distributed around the globe?  And have some seasonal fun at the same time?

The answer is Cisco TelePresence!  Last week our global digital team — the folks who manage Cisco.com, mobile web and online social media — met for an end of year all hands. We had 14 TelePresence rooms situated globally. And in addition to some really productive planning, brainstorming and communication, the teams had a moment or two of fun, as evidenced by this “Reindeer Brigade” from one of our San Jose, California teams:

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Highlights from the National Town Hall for the Next Generation Workspace: Public Sector Edition

In case you missed it, you can still watch the National Town Hall for the Next Generation Workplace online

This 90-minute TeleWebcast features public sector customer best practices from federal, state and local government, and education organizations hosted via Cisco TelePresence in Atlanta, Herndon, Los Angeles, Richardson, San Jose, and Seattle.

Moderator: Steve LeSueur  
Contributing Editor, 1105 Government Information Group

Shane Milam
Director, Systems and Networks, Mercer University

 Paulette Robinson
Associate Dean for Teaching and Learning, iCollege, National Defense University

Josh Sawislak 
Senior Fellow, Telework ExchangeSenior Fellow, Telework Exchange

Jac Fagundo
Chief Technology Officer for Internal Services Department, LA County

Brooks Moore 
Manager of Technology Services, Dallas County Public Schools – Aledo

Matt Byers
Senior Systems Administrator, Seattle University

Chris Westphal
Senior Manager for Desktop Solutions Marketing, VMware

Tony Paikeday
Senior Marketing Manager for Desktop Virtualization, Cisco

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Cisco TelePresence Touch Simplifies Calling

Cisco simplified how you can make and manage your video calls with Cisco TelePresence Touch 8, a touch-based user interface.   Now, we are extending Touch capabilities to the entire TelePresence endpoint portfolio with the Touch 12.

The Cisco TelePresence Touch 12 is now shipping with the new CTS 1300 47, a team system that brings the in-person, 3 camera experience of the immersive products to a smaller, more flexible room.  Even better,  this 12 inch Touch is also shipping with all CTS products.  Check out this video to see it in action and learn more!

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How Cisco IT Organizes Its Voice Operations

How many people does it take to manage the service infrastructure supporting over 150,000 hardware phones, 50,000 soft phones, and 10,000 room and desktop video devices. That’s the size of our UC infrastructure at Cisco, and today we manage all our voice, voicemail, and video services with an integrated voice and video Tier 3 operations team of 25 people, and another 5 people supporting contact center applications and services. We do this by continually finding new efficiencies – learning new ways to support existing services so we can spend more time learning how to support the new technologies.

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