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Unified Call Control: CUCM + VCS

Changes in the way we work are creating new challenges in business communications and collaboration. With the growing trend of a more dispersed workforce, organizations are looking to video technologies such as telepresence as the new standard for effective collaboration. To be productive, employees need to have access to the same communication services on any type of device, but organizations are finding it is not easy to deploy video for mobile workers.

Cisco’s call control solution brings together Cisco Unified Communications Manager (Cisco UCM) and Cisco Video Communications Server (Cisco VCS) to offer the same suite of feature-rich communication services regardless of device and location. With Cisco UCM and Cisco VCS, customers can easily collaborate using different devices, from anywhere, and with users within and outside of their organization.  The unified communications experience accelerates productivity across the mix of mobile and office and home-based workers.

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Drawing on the parallels between business and sport

There’s a common theme between world class athletes in training for medal success at the Games and business people working towards winning business. They both have an inherent desire to succeed and look for the best solutions to help them achieve their goals. 

One example of this is the use of video. As the role of technology has evolved, so has the use of video, to the point where it has now become a vital tool in the performance kit bag. 

Not only is video now used to develop skills and improve technique, it can also help to prepare, plan and put in place the strategies they need to achieve success – from the locker room through to the boardroom. 

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The Power of In-Person

Yesterday I delivered a keynote presentation at Enterprise Connect in Orlando, where touched upon the importance of in-person communications.  I’ve recorded a video where I reflect further on how in-person communications are key to business leaders who are dealing a whole new set of business imperatives for success — solving complex problems quickly, effectively scaling partner interactions, growing customer relationships, enabling agile innovations.   A powerful way of driving innovation and transforming key business processes is by engaging the experience, perspectives and knowledge of colleagues and individuals across your business community via in-person communication and collaboration.

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Cisco TelePresence MCU 5300 Series – new

We recognize it is critical that organizations with smaller video deployments or those starting small with plans to grow have access to video collaboration capabilities. One size does not fit all.

Cisco is excited to announce the industry’s first hardware stackable multipoint appliance, the Cisco TelePresence MCU 5300 Series.  Designed for entry level to mid-sized deployments, it allows you to scale at your own pace.  The MCU 5300 Series builds on the market-leading Cisco TelePresence MSE 8000, delivering the same comprehensive conferencing capabilities and core features.

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Video: Diving Into the Technology Behind Cisco Telecommuting

For any tech buffs wanting to know the details behind Cisco’s telecommuting (telepresence) technology this latest video is for you! Jawahar Sivasankaran, one of our distinguished engineers, recently sat down with David Iacobacci, lead architect for Cisco Virtual Office. He provides a deep dive into the architecture and technical components of a large scale, global deployment of telecommuting with a focus on management and security, and describes how Cisco Virtual Office technology is leading us into the new mobile era.  Check out the short video.

Telecommuting — Architecture and Technology

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