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A Thoroughly Modern Government

From adopting more mobile communication to converting operational systems to cloud-based applications, the federal government undoubtedly has a modernizing makeover underway. Though challenges persist in terms of security and easing transitions, efforts to update technology help the government keep pace with the private sector and best serve its constituents.

These technology upgrades also open wide the doors to vastly expanded communication possibilities.  For example, let’s look at how the cloud lends itself to more streamlined, personal connections among colleagues, across agencies, and from government workers to their target audiences. I’ve written about agencies and officials using video and telepresence to forge in-person, real-time links for teleworking employees, to maintain continuity during business disruptions, even to conduct top-secret missions. Well, with cloud computing in the mix, telepresence can still perform all of its regular functions, but it does so in conjunction with access to scheduling mechanisms, global directories, and advanced media services that enhance video-hosted information-sharing. In essence, the cloud makes a critical communication tool like telepresence all the more powerful.

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The Engagement Factor & Collaboration

Have you ever sent an e-mail that’s been misinterpreted and it took a long time to sort out the miscues? I have. And I suspect that many of you reading this blog have too.

So, it wasn’t surprising to see that a recent study by the Economist Intelligent Unit found that 88% of business leaders feel that a significant misunderstanding will slow them down. And 75% believe that in-person collaboration is critical to their business success. Perhaps that’s because 54% consider gauging engagement and focus to be the most important part of communications. And you do that through a combination of visual and audio cues, such as facial expressions, gestures and body language, tone of voice.

In my own interactions I do believe this is critical, but in today’s world you can’t always be there in person. Read More »

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Connecting, Empowering and Inspiring Women in Technology at Cisco


Birds of Feather Session

Women in technology have unique opportunities and challenges. Only about 25% of Information Technology jobs are held by women and this can lead to feelings of isolation. Additionally, when women don’t see a lot of role models in the industry, they find it harder to believe they can succeed.

In working with the Anita Borg Institute for Women and Technology, I’ve learned that it’s important to acknowledge these challenges and have open conversations about them. After brainstorming with my manager and getting great support from my VP, I rallied a group of women to create a day devoted to the development and advancement of women in technology.

On March 27th, we held our first Women in Technology Forum for Cisco employees. The main event in San Jose, California saw 300 attendees in-person. The nice thing about working at a worldwide leader in networking is that Read More »

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Cisco Continues Its Leadership in Driving Flexibility and Productivity for Telepresence End Users

Productivity and flexibility are key words that we hear many times in the work place.

What do they mean to IT administrators in relationship to telepresence meeting room scheduling? In the past this was a complicated process that meant that Microsoft Exchange server had to be taken off line to do this type of upgrade. Now with a new feature capability from Cisco TelePresence TMSXE, IT administrators can install TMSXE quickly and easily with step by step instructions without impacting Microsoft Exchange during the upgrade. This means there is no impact to end-user’s productivity because the upgrade is seamless and transparent to them. TMSXE continues to empower end users by giving them more control and flexibility to schedule telepresence meeting rooms when and where they need without needing IT support to do so. TMSXE frees up IT resources to focus on more pressing issues vs. having to be the telepresence meeting room scheduler for an organization. Read More »

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It’s Not Enough to Be Connected

I attended Enterprise Connect for the ninth time this year, but it was the first time I delivered a keynote address. With the advances in technology today I could have delivered my keynote via TelePresence from Oslo, my home town in Norway. But I chose to attend in person because in this case face-to-face was the best way to tell my story.

I spoke to how “It is not enough to be connected.” This may sound strange coming from me, especially since I represent “the” networking company, but Cisco has evolved, as technology, businesses, and customer needs have evolved. Just being connected is not enough to drive the next levels of productivity. So, we need to think beyond connectivity. Read More »

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