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Cisco Unified Communications 9.0 – Bridging Systems to Connect Collaboration Experiences

Interoperability. This is a broadly used term in the industry, and at Cisco, we often talk about it in the technical context of the IT stack. However, let’s take a step back and focus on what we want to achieve through interoperability—connecting the right collaboration experiences to the right devices and users.

With Cisco Unified Communications (UC) 9.0 we deliver a series of enhancements that bridge systems, resulting in increased interoperability to enable these critical collaboration experiences.

Many of you are familiar with email-style calling, aka URI (Uniform Resource Identifier) dialing, available if you use our current Cisco TelePresence endpoints. With Cisco UC 9.0, you can now use URI dialing beyond video endpoints. Choose whatever you prefer—an email address or phone number—to Read More »

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Expanding Business Video: What IT thinks about

Business video projects are highly visible and, if well planned, can showcase the strategic value of IT to your organization. Many organizations plan to eventually adopt multiple Business Video tools, such as:

  • Telepresence for collaboration, interviewing, and sharing centralized experts with customers;
  • Conferencing for team meetings and customer training;
  • Digital signage for advertising and employee news; and,
  • Internal web portals for training videos on demand.

When you begin considering just how using video in these ways can transform your business, it is important to understand the impact it will have on IT.  Engaging with a strong service partner like Cisco will help you to identify the architectural considerations as you plan, build and manage these projects. Read More »

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Telephony Integration on EX Series Cisco TelePresence Systems

At InfoComm 2012 product manager Darrick Deel discussed the exciting new features of the TE 6.0 Software release for the EX Series which resulted from tighter integration with Cisco Unified Communications Manager (CUCM).

In this video, Darrick demos new voicemail capabilities and shared line enhancements that enable users to receive telepresence calls on their mobile devices and then transfer the call to the EX console once they return to the office. These new capabilities of TE 6.0 improve Cisco’s TelePresence portfolio and provide greater support to the mobile worker.

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BYOD and Back to School…Already?

Popsicles, water balloon fights, fireflies and staying up past your bedtime. These summertime rituals haven’t changed since I was a kid. What has changed is technology and the buying cycle for back-to-school.  Last week in Target I saw an entire wall display of back packs.  My kids have been out of school for exactly one month and retailers are already pushing school supplies! 

Sunday I woke up brewed a pot of coffee and sat down with my iPad to check Facebook and peruse my email. Cisco has embraced Bring Your Own Device (BYOD), so I have secure access to my work email on my iPad at home. I checked a few work emails, but I just couldn’t resist the Red, White and Blue 20% off coupon in my inbox.  Had I not seen the back-to-school display last week and received the coupon in my inbox would I be buying khaki pants and blue shirts the 2nd week of July?  Shopping on a laptop is easy. Shopping on an iPad is just downright dangerous!  Consumerism was starting to take over, but in my mind I justified it as one less thing on my to-do list for August.

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Cisco Enterprise Video Content Solutions Reinvent Video Training Sessions

Recently, Paul Lanyi and Irene Sandler of Cisco sat down with Dr. Susan Holliday, executive director, Technology & Information Services at Capistrano Unified School District in San Juan Capistrano, CA to discuss how enterprise video content solutions are helping schools use video in new ways. Their conversation, Is Video Training Better Than Being There? delved into the specifics of:

  • How to record and watch video content on any video-enabled device, whenever your audience wants to view it.
  • How to enable users to search, comment on, recommend and share video content.
  • How to perform valuable analytics on video content.
  • How to repurpose video content across your organization for training, education, and meetings.

Read More »

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