Always interested in the unique ways telepresence is being used in education, I recently heard about one of Georgia’s technical colleges with six campus locations using telepresence in a unique way. With video communication, staff advisors and registration personnel work from one main location and use video to connect to students across the state to assist them with the often stressful registration process.
The college is a member of the Technical College System of Georgia (TCSG), which is the agency responsible for Georgia’s technical colleges, adult literacy programs, and many economic and workforce development initiatives. As recently published in an interesting case study, the TCSG works to unify the education system across 25 technical colleges in Georgia, representing 100 campus locations and more than 170,000 students and 11,000 employees. The TCSG team wanted to provide a technology solution to streamline internal communications between administrative staff at each college. Its goal was to migrate campus infrastructure from the older Centrex architecture to a next-generation technology model, which would help enable the efficient provisioning of student and administrative services and increase opportunities for collaboration between campuses and colleges. Read More »
Tags: community college, edtech, mlearning, TelePresence, unified workspace, videoconferencing, voip
There’s a lot of collaboration technology out there and deciding which technology to invest in can be daunting. How often have you heard of a company making a major investment in technology for it to become “shelfware” and never see deployment? How often have you heard of a company that’s deployed a technology, yet nobody in the company is willing to use it? How often have you heard of a company that has several products from different vendors that do exactly the same thing?
It doesn’t take much to realize that each of these situations has a negative impact and the cause of each situation stem from different reasons, but usually with the best intentions. Shelfware occurs because of undeployed licenses in ELA’s or quantity purchases for better per seat pricing. Unfortunately, the business doesn’t grow and the company is obligated to pay for unused licenses. Other times, a company deploys a product with great features that is too complex or doesn’t integrate well with workflows and remains unused. Lastly, individual departments may make purchase decisions based on their needs without consulting IT or other departments resulting in redundant solutions that compete internally with each other.
In considering collaboration strategy, it is key to consider Read More »
Tags: Cisco Jabber, collaboration, instant messaging, licensing, marketing, sales, TelePresence, unified communications, use cases, video, Voice
As collaboration technologies become more pervasive in our daily lives, we increasingly hear about video and other communications taking students on virtual fieldtrips, connecting colleagues across the globe and enabling better access to healthcare for rural and under-served communities.
You may have also noticed a dramatic increase in the use of video and collaboration in the Connected Justice areas – courts, law enforcement and corrections. Dallas County, Texas, for example, implemented videoconferencing, or telepresence, a number of years ago and immediately realized multiple benefits from reducing detainee transport to enabling faster case disposal. One application in particular has shown dramatic impact within court systems – remote interpretation. The video below is a great overview of how remote interpretation works and its benefits.
Read More »
Tags: ASL, c21gov, Connected Justice, court translation, govtech, language interpretation, TelePresence, video interpretation, videoconferencing
When we designed our WebEx Cloud applications, we had some critical customer needs in mind—improving internal and external communication, outshining competitors, upgrading technology, and staying within the budget, to name a few.
It’s exciting then to check in on a customer like Coraid, a cloud storage company of 170 employees, and see how a suite of Cisco collaboration tools has helped the company achieve, and exceed, its expectations. Read More »
Tags: C20, Cisco, cloud, Coraid, TelePresence, WebEX
Los Angeles is an extraordinary city with extraordinary people. And this week, it was even more extraordinary to be in my hometown of LA where we hosted this year’s Cisco Collaboration Summit. LA is where we built the world’s biggest airplane, the world’s biggest freeway system, and epic movies with the world’s biggest stars. And of course, the Happiest Place on Earth.
This is a town of big dreamers with big ideas, making it a perfect place to bring together customers, partners, analysts, and consultants to talk about big ideas in collaboration.
And now is the time for big ideas. We all know companies can only do so much with cost cutting. It’s important, but in our global economy, the only true way to differentiate and compete is through innovation.
How do you get to that innovation? Read More »
Tags: collaboration, collaboration summit, future workspace, H.264, h.265, jabber, TelePresence, video, WebEx Social