At last week’s iHT2 Health Summit at the New York Academy of Medicine, I had the pleasure of introducing Dr. Ben Kanter, chief medical information officer at Palomar Health, California’s largest health district. During his presentation, Dr. Kanter discussed the new $1B, 11-story Palomar Health Medical Center in western Escondido which opened for patient care on August 19, 2012. Called the “Hospital of the Future” by healthcare pundits, the new Palomar facility integrates key technologies, such as EMR, video and collaboration solutions, into an environment that uses nature, light, and outdoor space which work together to promote healing.
During the design phase, Palomar’s leadership team, including Dr. Kanter, worked closely with Cisco on the goal of creating a higher level of mobility and collaboration among clinicians, patients and their families. Cisco technologies currently in use include unified communications (video, WebEx, Wireless IP Phones) along with Unified Computing System, all tied together via a wired and wireless Cisco medical-grade network.
Dr. Ben Kanter, chief medical information officer at Palomar Health:
“The ability Cisco provides to tie everyone in the hospital together – patients, nurses, pharmacists, physicians, infection control, administrative teams -- through a security optimized, mobile and video-enabled environment, will have significant, positive impact across the healthcare continuum. Now patients have greater freedoms within the hospital, without compromising their health, as they are observed both inside and outside of hospital walls. And the ability for our doctors to review patient information from a mobile device, and conference in a nurse and a specialist at the same time to discuss the case, will completely change patient care.”
We invite you to learn more about Palomar Health and to watch a four-minute highlights video about the new medical center.
A few months ago at Cisco Live in San Diego, I outlined Cisco’s strategy for networked video across service provider, enterprise, and consumer networks. I talked about changes in enterprise user adoption, the future of television, and how these markets will come together over time. We are in the midst of a major market transition and the way we consume video today will soon be a thing of the past. Take a look at my Cisco Live Video and Collaboration keynote and allow me to make a point here. This is the way we are used to experiencing video – in a linear fashion from beginning to end. I believe watching video in this manner provides an insufficient experience and will soon be as antiquated as watching a black and white film is today.
Experience matters. Capturing video for future reference and viewing in a linear fashion will no longer be enough. What if we could search within a video for specific keywords or topics that the speakers covered? Or skip to a particular speaker, like Michael Gliedman, CIO of the NBA, who joined us in the keynote? These are examples of some of the advances made in video over the last few years that can improve the overall experience. Let’s take a look at this example where we have applied video analytics to the very same keynote recording. These are just some of the capabilities possible with the advancements in our Cisco networked video portfolio and architecture.
Over the next few weeks I and others will shed more light on Cisco’s networked video strategy, which includes transforming Video Entertainment in the home, Video Collaboration in the workplace, and adding Video Intelligence to extract relevant data from video across service provider and enterprise networks.
How do you go about building the foundation for an emerging new digital business district in an established urban area, and thereby create an influx of over 100 growing technology or creative media companies? That’s a question that I pondered as I visited the Greenwich Digital Peninsula in London, earlier this year.
You may recall that I’ve previously described the significance of Digital Business Ecosystems; how they have proven to be instrumental in enabling tech business clusters to reach their full potential. But perhaps you’re wondering, in practice, what does that process really entail?
In a recent Forbes article Guido Jouret, Cisco’s Emerging Technologies CTO, talks about how in today’s business world all companies require video strategies to achieve successful collaboration. I couldn’t agree more. I recognize however that implementation of video technology like telepresence raises concerns about network capacity. While high-quality, secure video enables more face-to-face interactions and helps build deeper relationships, an insufficient video implementation can ruin the user experience and counter potential productivity gains.
So how will your network support video collaboration? The short answer: With the right enterprise-level solution for video implementation, your network will operate seamlessly and video connections will be as personal as in-room meetings.
Like most families, we are looking forward to the long Labor Day weekend. It will be filled with family, ribs, beer, some yard work, and yes, some Cisco work. And this year we will have a new guest. The latest member of the Barney family, Hayden, arrived just in time to celebrate Labor Day weekend. Although I am sure her mother is not looking back fondly on her recent labors, the rest of the family is. And we are all grateful for the healthy little girl.
But I will have to tear myself away from Hayden, ribs, beer, and yard work for, yes, Cisco work. But that won’t be as painful as it sounds. Thanks to the advanced technologies at Cisco I can work from home. The way I ‘labor’ has definitely changed. I can collaborate over videoconference on my Cisco Telepresence EX-90 with a few of my colleagues to finish up a project while never leaving my house. I live in Ohio, and while my team is located in San Jose, for a few hours on Saturday it will be as if they are all at my house – except they have to get their own beer.
Cisco has changed the way we labor in many important ways, but no more so than when it comes to clinical care. Cisco has created a platform with unified communications and video-based collaboration that is transforming the patient experience and clinical processes by bringing together physicians, specialists, therapists, patients and families together. This collaboration can take place quickly without anyone getting into a car, train, plane or boat. And it becomes stunning when you think about how this can impact the care of a child.
Imagine your child needs cardiac surgery. And he needs a specialist. But that specialist is several hours away from your home. At the Great Ormond Street Hospital in London, Co-Medical Director Professor Martin Elliott, a pediatric cardio-thoracic surgeon uses information and collaboration technologies to improve the quality of care and the experience for the child and its family in a very meaningful way. Listen to Professor Elliott discuss the experience for the medical team, the child, and the family as they prepare the child for surgery.
Collaboration technologies can improve not just the pre-surgical experience, but the follow-up care as well.
For the past 14 years, Dr. Patrick Byrne from Greater Baltimore Medical Center Johns Hopkins University has been making annual trips to countries in the developing world, volunteering his services to correct cleft and lip palate deformities in children. However, in many countries, including Nicaragua, the required post-surgical speech therapy care is simply not available. Using WebEx technology, Dr. Byrne and team can now provide that specialized treatment remotely for the first time ever. Within just three months of speech therapy conducted via WebEx, the doctors saw significant improvement in patients’ speech. The online meeting technology also proved the perfect tool to train local providers on best practices for follow-up procedures. Listen in…