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Cisco Receives Frost & Sullivan 2012 Global Videoconferencing Infrastructure Market Share Leadership Award

I am excited to share that Cisco has received this year’s Frost & Sullivan Global Videoconferencing Infrastructure Market Share Leadership Award. According to Frost & Sullivan, the infrastructure market is growing at a blistering pace and is being reshaped by new opportunities and advancing technology. “Cisco has risen to the occasion to claim an undisputed ranking as the global videoconferencing infrastructure market-share leader.”

Why were we successful in the 2011 global videoconferencing infrastructure market? Among the key factors is Cisco’s ability to prove the value of:

  • A true end-to-end collaboration portfolio
  • Our leadership in all videoconferencing infrastructure segments of the market
  • Our ability to successfully expand the role of video in the enterprise
  • The continuous evolution of our videoconferencing solutions portfolio

Our introduction of new products including Cisco TelePresence Conductor and the Cisco TelePresence MCU 5300 is yet another step in defining our leadership role in videoconferencing offerings. Read More »

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My First Time: Collaboration With TelePresence

Email is great, but sometimes a team just needs to meet face to face, and as we all know, that’s not always financially practical. That’s where TelePresence comes in. Many businesses have been using the technology for years. But I just experienced it for myself recently, and came away totally impressed. If you haven’t seen it before – TelePresence delivers high-quality, lifelike video conferencing. I had been at Cisco for a month or so, when I went to my first TelePresence meeting. I couldn’t believe how great the quality was. Read More »

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Witches, Ghosts and Ghouls…Oh My! Cisco Celebrates Halloween with Legendary Costume Contest

It’s the day after Halloween and people across the country are hanging up their costumes, sorting through their candy and recovering from sugar highs. At Cisco, we’ve once again been reminded of the power of telepresence—especially during the holidays.

In some cultures Halloween is seen as a time where the door between the physical world and the metaphysical is opened, creating a connection between the two. For me, Cisco TelePresence opened up doors to communication I otherwise wouldn’t have experienced.

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Technical College System of Georgia Connects Students Across State

Always interested in the unique ways telepresence is being used in education, I recently heard about one of Georgia’s technical colleges with six campus locations using telepresence in a unique way. With video communication, staff advisors and registration personnel work from one main location and use video to connect to students across the state to assist them with the often stressful registration process.

The college is a member of the Technical College System of Georgia (TCSG), which is the agency responsible for Georgia’s technical colleges, adult literacy programs, and many economic and workforce development initiatives. As recently published in an interesting case study, the TCSG works to unify the education system across 25 technical colleges in Georgia, representing 100 campus locations and more than 170,000 students and 11,000 employees. The TCSG team wanted to provide a technology solution to streamline internal communications between administrative staff at each college. Its goal was to migrate campus infrastructure from the older Centrex architecture to a next-generation technology model, which would help enable the efficient provisioning of student and administrative services and increase opportunities for collaboration between campuses and colleges. Read More »

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Model “A Day in the Life …” for Better Collaboration

There’s a lot of collaboration technology out there and deciding which technology to invest in can be daunting.  How often have you heard of a company making a major investment in technology for it to become “shelfware” and never see deployment?  How often have you heard of a company that’s deployed a technology, yet nobody in the company is willing to use it?  How often have you heard of a company that has several products from different vendors that do exactly the same thing?

It doesn’t take much to realize that each of these situations has a negative impact and the cause of each situation stem from different reasons, but usually with the best intentions.  Shelfware occurs because of undeployed licenses in ELA’s or quantity purchases for better per seat pricing.  Unfortunately, the business doesn’t grow and the company is obligated to pay for unused licenses.  Other times, a company deploys a product with great features that is too complex or doesn’t integrate well with workflows and remains unused.  Lastly, individual departments may make purchase decisions based on their needs without consulting IT or other departments resulting in redundant solutions that compete internally with each other.

In considering collaboration strategy, it is key to consider Read More »

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