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Put People First: Using Video to Enhance Relationships

AP11495How can you make the most of every opportunity to delight your existing client base?
How do you identify new areas to expand your business?
How can you improve employee engagement?

These are just a few of the challenges that organizations face today.

Deloitte’s Human Capital Trends 2014 survey explores “two major themes underlying this year’s trends: globalization and the speed and extent of technological change and innovation.” The survey authors also describe the challenge of employee retention and engagement as — after leadership — the second-most urgent issue for the organizations surveyed.  The challenge is not simply identifying and keeping staff, but creating a “passionate and compassionate” place for them to work.

In its own survey, Virgin Media found that 78% of U.K. employees believe that companies need to offer “anytime, anywhere” work flexibility to attract and retain staff.

Therefore, with increasing globalization and the need to support flexible working environments to retain and nurture talent, we rely more on collaboration technology to build strong relationships with colleagues, customers, and partners.

Create the Environment for Good Connections

How can you ensure that employees stay connected with colleagues and with customers and partners? Read More »

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Converged Access Drives Cisco Live Cancun

Cisco Live Cancun took place in the beautiful Moon Palace Golf & Spa Resort from November 3rd – 6th 2014.   The event provided a great opportunity for customers and partners to discuss Cisco’s Products and Solution’s vision.   And what better way to showcase these latest innovative solutions than with running the event itself with its very own innovation.  That is exactly what had been done, as Converged Access supported Cisco Live from beginning to end.

Converged Access enables one common set of network capabilities and context-aware intelligence as it brings IOS excellence to wireless by extending wired infrastructure features like, resiliency, granular QoS and scalability to wireless clients.  Converged Access was deployed at Cisco Live Cancun with 5 Catalyst 3850 Switches and 34 APs to support a peak of 450 concurrent users and a total of over 2,000 unique wired-wireless users.  Read More »

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The Most Sophisticated Collaboration Experience on the Planet

When we said that we strive to deliver “no-compromise” collaboration experiences, nowhere did we mean it more than with our latest endpoint product. Today culminates 24 months of refreshing our endpoint portfolio as we unveil our flagship triple-screen immersive system, the Cisco TelePresence IX5000 Series. We tweaked all the levers to deliver a visually stunning, technically powerful, and feature-rich experience. And we made it more affordable so that you can deploy it far beyond the traditional boardroom. The IX5000 is a beauty — powerful and dynamic with all the bells and whistles, plus an incredible experience. Sound like a finely crafted sports car? In a sense, it is.

Imagine: A sleekly sculpted system finished in Oslo white with three 4K ultra high-definition cameras clustered discreetly above three 70-inch LCD screens. The cameras provide crisp, high-definition video. Theater-quality sound emanates from 18 custom speakers and one powerful sub-woofer.

KO59723

We achieved this with a single H.265 codec that delivers more horsepower than anything before it. The purpose-built codec: Read More »

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Simplify Sales with Remote Product Demonstrations

I spent the last eight months on the front lines of the virtual demo world for Cisco. Working from our headquarters in California, I met with people from all over the world to demonstrate our latest products — without a single plane trip. Using collaboration technology sales teams can avoid travel expenses, sell more, and increase productivity.

Most significant business purchases require some form of travel. Companies need to send sales experts out in to the world to demo their products. Or, depending on the products or the situation, customers often travel to the vendor’s site. Although travel involves expense and time, personal interaction is important to customer relationships. Travel can make the sales process more cumbersome and time consuming. But without travel, you limit the degree of direct engagement you might have before a customer makes a buying decision.

How Can Remote Demonstrations Add Value to the Sales Process?

Remote product demonstrations are providing companies with a less-expensive option to engage with customers. And the best part of it is that neither customers nor your technical experts have to travel as much. Just as video is changing the nature of meetings, it’s also a fitting solution Read More »

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Coming to a desk near you…DX70, DX80, and DX650

I have to envy my colleagues in the Cisco IT ACE program: they get to play with the latest toys.  For several months now they’ve been playing with the newest Cisco releases of video phones while the rest of us looked on. Just recently though, they’ve started showing up on Cisco desks – lots of desks. They’re sleek and look a little like Apple iMacs have taken over the workplace. The Cisco DX70 and DX80 have arrived and I’m certain if you could see them you’d be impressed. And you’d probably want to play with them, too. But what are they for?

Read More »

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