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Companies Innovate with Cisco Video Technology

Steve Jobs once said, “Innovation distinguishes between a leader and a follower.”

irobot - cisco tp imageWe at Cisco know this to be true. As leaders in telepresence innovation, we have paved the way for organizations around the world to improve the way they communicate through video. Our industry-leading portfolio is built on a foundation of interoperability and great experiences, enabling others to create new, compelling ways to collaborate over video.

Let’s explore a few recent examples:

  • Video Collaboration Robots: Renowned for its advanced technologies, iRobot used the Cisco TelePresence EX60 personal system to create an industry-first self-navigating video collaboration robot. Named iRobot AVA 500, this new device is powered by a standards-based, high-definition Cisco video system atop an autonomous, intelligent robotics platform unlike any other on the market.
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Bringing Pervasive Conferencing to the Cloud with Virtual Meeting Rooms

Businesses are embracing cloud based video services to achieve higher scale and universal reach. Today’s work environment is dynamic and fast paced, with the exponential growth of video enabled mobile devices bringing even more opportunities to leverage cloud based video services. Recently, the Cisco Visual Networking Index (VNI), which tracks global mobile data traffic, predicted that eight billion mobile devices would be in use by 2016. For organizations interested in extending video to mobile users with disparate devices, cloud based video services offer a simple solution to management complexity and device interoperability.

With Cisco ‘s cloud based video services, it’s even easier and more affordable for organizations to enable video on mobile and Bring Your Own Device (BYOD) use cases.  Cisco’s pervasive conferencing strategy delivers cloud deployment options for multiparty video meetings anywhere, at any time, and from any device. Cisco is working with its partners to deliver simple to use cloud based virtual meeting capabilities, without any compromises on video quality and support.  The new Virtual Meeting Room capabilities offer organizations the ability to use business class multiparty video without the need to reserve or schedule meeting resources ahead of time.

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When Is “Good Enough” Video…Well, Good Enough?

There’s no doubt that video is becoming more pervasive in business.  It’s no wonder: humans are visually oriented. We’ve been reading people’s faces since we were newborns, so it’s natural for us to use visual cues as we build stronger relationships and better organizations.

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As video makes deeper inroads in enterprises large and small, I keep hearing the concept of “good enough” video. So what does “good enough” really mean? Is there a specific number of pixels, or frame rates, or a certain standard that makes video “good enough”? How can you define “good enough” for your organization?

If you focus on the results your organization wants to achieve, your video collaboration strategy will fall into place.

Here are the most important things to help you define a video collaboration strategy that is “good enough” for your organization’s goals.

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Quiet Rooms: Delivering High-Intensity Collaboration Undisturbed

Did you know that 75 percent of business leaders believe in-person collaboration is critical to business success?

Designed to meet the needs of an evolving workforce, organizations are embracing more open workspaces to enable collaboration and give employees choice and flexibility of how they work.

However, while an open office environment can foster collaboration, the lack of privacy can inhibit collaboration when conversing on sensitive information or it can impact the level of concentration during a highly-intensive virtual meeting.

Enter the Quiet Room! Quiet Rooms are enclosed small rooms for individual workers that require concentration or privacy. Keeping in line with the trend of open office collaboration, equipping these rooms with technology, like Cisco personal telepresence solutions, can increase the effectiveness of employees in open workspace environments.

Roopam Jain, Industry Director of Unified Communications and Collaboration at Frost & Sullivan, recently said, “With many employees now working in more open space environments, quiet rooms incorporating Cisco TelePresence systems enable spur of the moment ‘face time’ among team members in dispersed locations without employees having to tie up a larger conference room for a video call.”

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Cisco Prime Collaboration in Cisco IT Video Operation

Cisco Prime Collaboration (CPC) is based on years of partnership and collaboration between Cisco IT and the Cisco Network Management Technology Group (NMTG). Today CPC is a critical part of our internal video operations process, with useful capabilities like

-       Proactive monitoring and alerts for video endpoint faults

-       Real-time monitoring of live sessions and call session statistics reports

-       End-to-end network path troubleshooting

-       Endpoint and system inventory reporting

 

Figure 1:  CPC Provides proactive monitoring of endpoints, sessions, and ports.

CPC Video Jim Yam - Figure 1 of 2

Video calls and TelePresence meetings in Cisco IT have become part of the Cisco global business culture. Utilization of video is high (for example, utilization of the shared 3-screen TelePresence systems has remained at about 68% for the past few years). One reason for this success is that, at Cisco, these critical video sessions run smoothly, without disruptions or noticeable drops in video or audio quality.  High availability and high quality is essential for user adoption of video:  all the components (endpoints, network infrastructure, backend systems and etc.) need to run smoothly without causing any frustration for users and distracting them from the communication effectively of the meeting. These disruptions are particularly unacceptable for high visibility events or sessions that involve executives and customers. Cisco IT uses CPC to keep video running smoothly when it really counts.

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