Cisco Blogs


Cisco Blog > Inside Cisco IT

ACE Network: Building Stronger Team Relationships with Video Calls

In my job as Program Manager for the Cisco IT Advanced Cisco Experience (ACE) Program, I need to meet regularly with my team members, leaders of the user communities we serve, and other colleagues who are all over the world.

Sure, I could handle some of these interactions with an audio-only phone call, but I’d miss the face-to-face interaction and I don’t have time to travel to meet each team in person. But today I conduct many of these small group meetings and individual conversations as HD-quality video calls over the personal Cisco TelePresence EX90 endpoint that’s on my desk, using the ACE network video services. Read More »

Tags: , , , ,

Delivering True Interop – The Difference Between Standards and Interoperability

In today’s business world IT professionals have to manage multiple collaboration applications in order to support an increasingly mobile workforce, flexible desktop solutions as well as collaboration and video rooms within their organizations. The collaboration environment is multi-endpoint and multi-vendor and reaches beyond enterprise boundaries – both B2B and B2C.

Compounding this IT challenge is the maturity of the collaboration market.  To date, companies have typically made significant investments and want to protect these investments as they move forward.  In particular, companies want to protect the quality of experience as they move to integrate across department, company and consumer boundaries, and as they look to expand their deployments.  This challenge grows more acute as the market rapidly evolves towards innovations such as H.265 and WebRTC.

Companies are looking for true interoperability with a seamless user experience that:

–         Allows them to benefit from new innovations

–         Interoperates with existing and future investments

–         And, works across company boundaries and functions in a diverse environment

Read More »

Tags: , , , , , , , , ,

Innovation is Standard at Idaho Education Network

For the last four or five years, I’ve watched as the Idaho Education Network (IEN) has implemented and reaped the benefits from their distance education program and use of video conferencing, or telepresence. To this day, they continue to improve on success, and during a session at ISTE 2013 last week, Brady Kraft and his team once again illustrated how they consistently stay on top of their game.

Brady Kraft, IEN, presents at ISTE 2013

Brady Kraft, IEN’s Technical Director, presents at ISTE 2013

IEN is a statewide network that connects every school in the state, including higher education institutions, Internet2, private and public training providers, and first responder training organizations.

One of their mandated goals is to provide equal access to a quality education for all citizens and they’re utilizing technology to achieve that goal. As the 7th  most rural state in the nation, half of the counties in Idaho have less than 10 people per square mile, and 75% of Idaho’s schools have < 600 students. These schools havenot been able to offer a full curriculumdue to many factors, including availability of qualified teachers and budgetary restraints. Read More »

Tags: , , , , , , , , , , , ,

Integrated Collaboration Highlights and Updates from InfoComm 2013

What a great reception at InfoComm 2013! We had the opportunity to share with customers the innovations we are driving around conferencing to deliver better scale, quality and interoperability.  They are excited about what we are doing to make conferencing more affordable, while at the same time maintaining the high quality experience that they expect from Cisco.

It was fantastic to see such a high level of interest in our new pervasive conferencing announcements.  Here are a few highlights of what we demonstrated at the show:

  • Further increases in scale, enabling greater efficiencies and affordability – we now support up to 96 video systems in a single meeting and virtually unlimited participants through WebEx enabled TelePresence.
  • Simplified solution choice with a broader range of deployment options – now included is  virtualized software, and the new compact Multiparty 310 and Multiparty 320 appliance platforms.
  • Entry level packages for new customers – customers can now deploy a compact appliance solution, and start from one screen license.
  • Increased interoperability – we now provide support for interworking with H.264 SVC clients. Read More »

Tags: , , , , , , ,

If You Build It…

Children's Hospital Central California_logo

Most of us are familiar with the famous lines novice farmer Ray Kinsella heard whispered in his cornfield: “If you build it, he will come.” Not unlike the baseball diamond that appeared in the middle of Dyersville, Iowa, in the film Field of Dreams is the state-of-the-art children’s hospital in Madera County, California.

Children's Hospital Central California

Children’s Hospital Central California (CHCC) began as the vision of five civic-minded women who saw the need for a dedicated pediatric hospital in Central California. Nearly 60 years later, CHCC has grown to a 348-bed, nationally respected regional pediatric medical center on a 50-acre campus with a medical staff of more than 525 physicians. Built on land donated by a  farmer, CHCC is humbly referred to as the “Field of Dreams” by the Cisco account team. Read More »

Tags: , ,