What will phones in the future look like? If our experience at Cisco is any guide, there will be more and more phones, and they will look like almost anything. They will all have two things in common: they will all bring people together – and they will do it with voice and video. Always video.
The video may be on a small screen that fits in your pocket, or expands to your pad or laptop, a bigger screen that fits on the desk, or screens that cover the wall bringing people, lifesized, to your meetings from around the world.
At Cisco, we’re using all of these “phones” (although only one or two looks at all like a phone), and they all work together to bring people together, face to face. Some share more than voice and video, adding presence information and contacts and instant click to call or click to chat or click to share desktops
Here’s Rich Gore from Cisco IT, to give a quick look at these different “phones” in use at Cisco today.
In today’s world, we are always on the go and want to communicate and collaborate wherever and however we choose to live, work, and play.
We are seeing this mobility trend emerging with more of our customers, as they realize they need their employees to be able to effectively work across their different devices while on the road or in different office locations. And just being able to connect isn’t enough. There must be really good quality not only in audio, but also increasingly with video and application sharing.
The latest version of Cisco TelePresence Server (v3.1) has been developed with these customer needs in mind. Organizations can now better enable their employees to collaborate face to face while on the move, with new video capabilities that improve the user experience from any endpoint:
Flexibility with ActiveControl: Users can be more engaged with a higher level of user control of meeting layouts.
Video quality with Cisco ClearPath: Over highly lossy public networks – even at packet loss rates of 20% – ClearPath delivers a clear video experience. Watch this video to see the difference ClearPath makes in quality:
Under the same network packet loss conditions, the left screen is the video experience without ClearPath; the right screen is the clear experience with ClearPath.
Are you a mobile worker, or have a mobile workforce? We’d like to hear from you. What do you expect and need from video for great collaboration?
In one of my recent blog posts I discussed the value of video for teleworking.
From this blog I received a lot of feedback from folks wanting examples of the type of technology to use for teleworking. Many asked, “How do you know what the right technology is to use to support remote and traveling workers without giving up on a quality experience?” Cisco supports all aspects of telework and remote scenarios with technology that is flexible, interoperable without comprising quality or providing just a “good enough” video experience. Cisco TelePresence personal solutions and video desk phones consistently offer high definition video on every call. Companies do not want to compromise quality when deploying technology for remote and teleworkers. Cisco solutions offer both high quality and flexibility to support productive, effective teleworking.
Cisco has just released a new white paper that gives an in-depth explanation of the benefits of teleworking based on business class collaboration solutions. These solutions provide organizations the key building blocks in developing and designing a strong foundation for supporting remote workers worldwide.
The closer you get to an in-person experience in meetings with remote employees and teleworkers the more productive you will be. Today working from a remote location does not mean that you are removed from what is going on back at the office. Cisco delivers flexible high quality solutions for teleworking that bring people together whether they are across town or across the world.
How are you deploying teleworking capabilities to your workforce?
If you are planning to attend the American Telemedicine Association Fall Forum at the Sheraton Centre in downtown Toronto, be sure to make time to visit the Cisco booth. I will be on hand, along with key members of the Cisco Canadian healthcare team, and we look forward to discussing your upcoming telehealth projects.
Looking into the crystal ball, I see that video collaboration will not be just about faces on screens, especially for GenY and the young executive. It’s about customizing and manipulating video so that it becomes additive to the business and decision-making process – making the user smarter because of it and the experience “better than being there.”
A recent survey of up-and-coming young executives found effectiveness to be a key driver for visual collaboration. Namely, respondents said they want to be able to see the visual cues that aid in effective communications, to appear present in a meeting, to quickly edit and share video content, and to be able to collaborate on content as if they and their globally-disparate teams are all in the same room. And they want it deployed pervasively.
These requirements are moving visual collaboration from the nice-to-have bucket to the critical-business-tool bucket. Young executives will expect video to be embedded in mission-critical business applications, much in the same way that email, IM and mobility are today, accessible from wherever they are – Starbucks to the boardroom – and on the device of their choosing. Read More »