For the seventh year in a row Cisco was positioned as a leader in the August 2014 Gartner Magic Quadrant for Unified Communications. In the accompanying Critical Capabilities for Unified Communications document, published July 2014, Cisco also received the highest ratings in Full UC with Strong Telephony and Ability to Offer Hybrid Solutions use cases. We believe our continued recognition in these key industry assessments demonstrates that the focus on simplicity and user experience across the Cisco Collaboration portfolio is delivering our customers the productivity gains they are looking for through a collaboration experience that only Cisco can deliver.
According to Gartner, “The primary goal of unified communications (UC) is to improve user productivity and to enhance business processes. Gartner defines UC products (equipment, software and services) as those that facilitate the use of multiple enterprise communications methods to obtain that goal…UC products integrate communications channels (media), networks and systems, as well as IT business applications and, in some cases, consumer applications and devices.” Cisco shares this vision for UC and continues to deliver key innovations and integrations to ensure our customers are clearly benefiting from the full suite of Cisco’s leading telephony, video , web conferencing , messaging , IM/P and contact center offerings.
In the 2014 Gartner Magic Quadrant for Unified Communications, Gartner once again positioned Cisco as a leader for ability to execute and completeness of vision. The report identifies strengths and cautions for individual vendors and we feel the strengths for Cisco UC offering are: Read More »
Tags: Cisco, collaboration, conferencing, Gartner Magic Quadrant, hybrid solutions, telephony, UC, unified communications, video
Gartner recently released their 2012 Magic Quadrant for Corporate Telephony, and I am incredibly pleased to share that Cisco was placed in the leader’s quadrant. These results come just after Cisco was recognized as a leader in Gartner’s 2012 Magic Quadrant for Unified Communications. We believe that, together, these reports signal the momentum that Cisco is experiencing as a leader in Collaboration.
And yes, the momentum has been strong! This past April, Cisco achieved a new milestone by shipping more than 50 million IP phones. We’ve also gained significant traction with Cisco Jabber, which enables instant messaging, conferencing, voice and telepresence video on multiple devices, increasing 55% in license volume year over year.
Our history of success has been validated many times before, not only by sales growth and market share gains, but also acknowledged by technology analysts as an industry leading vendor in this space for more than ten years. Most of you have followed this validation and we believe this year’s Magic Quadrant is just another example.
At Cisco, we understand that our customers don’t make decisions on data, voice or video alone. Instead, they are looking for integrated solutions that deliver the rich media capabilities their users demand, and at the same time, provide the agility, resiliency and high quality experiences the business demands.
According to Gartner analysts Jay Lassman, Geoff Johnson, and Steve Blood in their Corporate Telephony report, “We evaluated vendors for their understanding of how customer needs are changing (both for users and the IT group responsible for managing telephony). It was especially important to see how vendors proposed to complement, or compete with, UC collaboration solutions.” Read More »
Tags: collaboration, Gartner, HCS, IP Phones, jabber, telephony, UC, unified communications, virtualization, vxi
Analysts estimate that by 2013, more than 50 percent of all video surveillance deployments will be managed by IT on the IP network in order to support the coming deluge of bandwidth-heavy video data.
Similar to the evolution of telephony, physical security is becoming an IP-based solution to optimize scalability and reduce complexity and costs.
To support this evolution, Cisco has announced Video Surveillance Manager 7.0, the industry’s first solution built from the ground-up and certified to run in virtualized computing environments, making it possible for customers in healthcare, public sector and retail to move beyond traditional basic safety and security surveillance deployments and use video to transform the way they run their businesses through hyper-scalability and ease of configuration.
Read More »
Tags: business transformation, guido jouret, healthcare, hyper scalability, public sector, retail, telephony, video, video surveillance, VSM
By Kristen Vargas, Guest Columnist
Before the emergence of second generation providers such as Skype, I was always a firm believer that face-to-face contact and physical interaction were essential to sustaining healthy relationships. Born and raised in California with most of my family and friends living in the same general vicinity, I grew accustomed to the comfort and convenience of having them nearby.
However, unpredictable life events followed, and I found myself building a life with someone serving in the U.S. Air Force. A natural consequence of this newfound military life meant that I inevitably was going to be moving from base to base to follow my husband as he served his term. The idea of leaving California to live at my first base in Idaho, although temporarily, was a move I was not altogether excited about and left me feeling a bit apprehensive about living in another state for the first time.
Read More »
Tags: service adoption, social media, telephony, vni, VNI-SA, voip, Webcam
At InfoComm 2012 product manager Darrick Deel discussed the exciting new features of the TE 6.0 Software release for the EX Series which resulted from tighter integration with Cisco Unified Communications Manager (CUCM).
In this video, Darrick demos new voicemail capabilities and shared line enhancements that enable users to receive telepresence calls on their mobile devices and then transfer the call to the EX console once they return to the office. These new capabilities of TE 6.0 improve Cisco’s TelePresence portfolio and provide greater support to the mobile worker.
Tags: Cisco, CUCM, EX Series, InfoComm12, mobile workers, TE6.0, telephony, TelePresence, Unified Communications Manager, video conferencing