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Reaching the Unreachable

Our web documentary series, The Network Effect, examines the pioneering spirit of the inventors and service providers who built the telecom network, and how the network is transforming economies especially in developing countries. It is that same innovative and creative spirit that is now building cloud computing.

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Scotland and California Governments Embrace Healthcare Technologies

November 3, 2011 at 7:40 am PST

Government support for healthcare (telehealth or telemedicine) technologies continues to gain momentum across the globe. The latest examples in Scotland and California emphasize improved medical care and reduced costs from adoption of technologies such as telepresence, home monitoring and Internet services.

A recent Guardian article highlights a report from the Scottish auditor which urges NHS to consider telehealth when developing or redesigning services. The report sets out a series of questions for NHS boards to ask around improved access, increased capacity, cost avoidance and health benefits. They include: Are any patients unable to access the current service because of geography? Do clinical staff have to do more than a four hour round trip to deliver the current service? Could using telehealth potentially reduce hospital admissions? Hopefully NHS takes this recommendation seriously and starts to make some serious headway on the telehealth front. Read More »

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Leveraging technology to support an Accountable Care Organization initiative

It is of particular interest to me to see how technology can be leveraged to help care providers meet legislation requirements and improve care delivery and outcomes at the same time!   One of our most recent examples of how this alignment occurred was through collaboration with Saint Thomas Health as part of the MissionPoint Health Partners pilot. We have been working on this project since 2010 to bring our Cisco HealthPresence Solution to underserved communities in Tennessee.

Cisco HealthPresence is one of the solutions designed to facilitate better and more regular care.

The objective is to help extend the reach of healthcare delivery, simplify healthcare communications, and connect patients with medical providers and specialists to enable examinations in a convenient and efficient manner.

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Can Cisco positively impact the Health of our population and Healthcare Ecosystem?

The PPACA known as Healthcare Reform Act in the United States is driving major change in our industry around accountability for the quality outcome of our care.  It is making providers accountable for the care that is delivered with measures that will be reported by patients.  As I monitor these major changes, it makes me wonder how we can really implement the critically needed change.  I wonder, why is the US dead last compared to 6 other leading free world nations” in healthcare quality measures and we spend almost double per capita for healthcare than other countries according to the Commonwealth Fund (June, 2010). Many believe the concepts that have been embraced by the CMS (Centers for Medicare and Medicaid Services) under the direction of Dr. Don Berwick, (appointed on July 7, 2010 by President Barack Obama to serve as the Administrator of the CMS) can drive change.  As CMS is the largest healthcare payer in the US, (over half), they can lead a major change of this nature and have adopted the “Triple-Aim” model of evidenced based care and wellness.  The aspiration goals, or the Triple Aim, is a phrase coined by Dr. Berwick and it is all about focusing on how to drive improvement so that our populations are healthier, our patients receive better care and instead of working within a volume based business model, move to one of quality and value that rewards prevention, wellness and a positive patient experience.

    Making the Triple Aim Possible


How can Cisco influence and enable this within our Healthcare Ecosystem?

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