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Transforming the Patient Experience: Cisco Well, Issue 2, Now Available for Free Download

August 15, 2013 at 2:43 pm PST

What’s new and next in healthcare technology? The Internet of Everything is dramatically reshaping the healthcare industry… connecting the unHealthcare-Wellness-Appconnected and revolutionizing how we access, deliver, and experience healthcare. Today, Cisco released the second issue of Well, a complimentary digital magazine available for download on your iPad that explores how technology is transforming the patient experience, and how new models of care delivery are improving the quality of care, expanding access to providers, and increasing patient satisfaction.

Through interactive features including digital infographics, videos and articles, the second issue of Well shares how:

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Cisco Live Recap: Video and BYOD at Moffitt Cancer Center

Moffitt Cancer CenterWith more than 328,000+ patient visits and 300+ clinical trials yearly, Moffitt Cancer Center is one of the busiest cancer centers and institutional leaders in national cancer research.  The center delivers all levels of care for people with cancer and related diseases, as well as screening and prevention services.

At this week’s Cisco Live global conference, John Maass, Manager of Moffitt’s Conferencing Technology Systems and Support, participated in an exceptional discussion alongside representatives from Orlando Health and Children’s Hospital Central California. Together, this powerhouse panel conversed about how the healthcare industry is poised to taking advantage of the Internet of Everything bridging together people, process, data, and things to make connectivity more relevant and valuable than ever before.

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The growth of Orlando Health – 95 years of innovative community care

It was 1918 – World War I had just ended and the Spanish Flu epidemic was raging across Central Florida. In Orlando, a dedicated group of doctors and community members joined together to raise a 50-bed, non-air-conditioned hospital to care for the sick. Orange General Hospital opened with the mission of providing top-level care for all community members, and has done just that for the past 95 years.

While the mission for the organization hasn’t changed, Orange General Hospital has grown to become Orlando Health – one of Central Florida’s most comprehensive, not-for-profit hospital systems composed of six wholly-owned hospitals and two partnership hospitals. The 2,000-plus bed system serves nearly 2 million residents and includes Orlando Regional Medical Center, MD Anderson Cancer Center Orlando, and the Arnold Palmer Medical Center, which consists of Arnold Palmer Hospital for Children and Winnie Palmer Hospital for Woman & Babies. As a not-for-profit organization, Orlando Health’s top priority is the welfare of the community, and all excess revenues are used to benefit the community.

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Touring the Future VA Medical Center at Lake Nona during Cisco Live!

While at Cisco Live! in Orlando, Fla.,  I had the pleasure of leading a tour of the future Veterans Administration (VA)  Medical Center at Lake Nona, along with Dr.  Kenneth Goldberg, the center’s new chief of staff.

This amazing facility will be the first new VA hospital to be built in the U.S. in nearly 20 years. When complete, it will be a state-of-the-art medical center that will care for many of the approximately 400,000 veterans and their families living in Central Florida (1.8 million veterans call Florida home).

The 1.2 million square-foot facility in Orange County will be one of the largest hospitals in the VA system. It will have a large multispecialty outpatient clinic, a 134-bed inpatient diagnostic and treatment hospital, a 118-bed nursing home, a 60-bed domiciliary, and a veterans benefit mini service center. Its campus will also include the Simulation Learning Education and Research Network, which is a high-technology, immersive environment that uses simulation to train VA medical personnel. Read More »

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Care at a distance: Connecting the previously unconnected

As more and more provider networks turn to accountable care organizations, a greater emphasis is being placed on telemedicine for care management. At Cisco Live 2013 this week, we’re seeing this trend manifest as the focus of many of our healthcare customers turns to improving patient access to care and transforming the clinician experience.

One such customer is Nemours Children’s Hospital. Today, Bernie Rice, chief of information technology at Nemours demonstrated how physicians and specialists are able to collaborate over distance to examine patients, bringing care regardless of where the patients are located. Through a series of demos, attendees witnessed firsthand the connection of a physician in a hospital directly to a patient at her home, as well as the interaction of physician, nurse and patient all located in three different locations.

The demo illustrated how a remote physician can listen to a heartbeat, receive vitals—blood pressure and temperature— and interact with patients through high definition video. Other capabilities include the ability to view ultrasound images, look into the ear canal and examine magnified images of skin.

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