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A Framework for the Next Generation Internet

It’s a very challenging time to be an economist – uncertainty is everywhere, and adapting to a market change is problematic. In contrast, if you’re a network planner you’ve now got the upper hand. You can think ahead with a degree of certainty that you’ll be prepared — no matter what the future holds in store.

That may seem like two totally unrelated thoughts. They’re actually closely aligned. Let me explain.

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Working Mother Magazine Recognizes Cisco and Ileana Rivera

We are extremely proud to announce that Cisco has been recognized by Working Mother magazine’s prestigious 2013 100 Best Companies list.  For five consecutive years we have appeared on this sought-after list,  and this year we’re extremely proud to announce that Ileana Rivera, Senior Director at Cisco and IT Regional leader for Latin America, has been named as Working Mother of the Year in the same publication.

Ileana is responsible for managing all IT related client interactions for the Product Sales and Services Sales organizations and to the overall user community in Latin America.  Her main areas of responsibility include: User Experience support, Service Capability enablement, IT leadership, and Customer Engagements across Latin America. Ileana has more than 13 years of experience in the life science/medical device industry, and has been with Cisco for the last 5 years.

On the topic of being a working mother, Ileana says, “Being a working mother is the art of multitasking! Your mind is always running faster than your actions, you are always Read More »

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Enhancing the MSE User Experience: Backup & Restore, Menu-based Device Setup

Following the last MSE blog on CleanAir, today I wish to explain how we prioritize the Mobility Service Engine’s user experience.

Listening to customers and implementing changes/features based on customer feedback has been a great strength of Cisco products. We from the Mobility Services Engine team strongly believe in this principle and make sure that we reach out to each and every customer who has provided a feedback on Cisco MSE and take their experience with MSE into consideration when designing future features and enhancements.

After analyzing the feedback we received during the MSE 7.4 release, I am pleased to announce that we have decided to implement the following two features as part of series of enhancements that we believe will improve the customer’s user experience with MSE.

Convenient Backup and Restore

Until the 7.4 release, MSE users had limited options in backing up their MSE data. The only supported option was to use the NCS FTP server as the destination for MSE data backups. Due to the limited disk capacity on NCS, as well as sharing of the disk space with other network elements, disk space limitations prevented MSE users from regularly backing up their data. If you are one of those users who always wished you could regularly backup MSE data without running into NCS disk space limitation, or if you wish you could back up your MSE data to non-NCS devices, we have some good news for you.

In the latest MSE 7.5 release, we have added the option to backup and restore your MSE data on remote FTP servers, provided there is connectivity between the MSE and the FTP server.  Similar to NCS Backups, MSE data can be backed up to configured repositories (internal or external FTP servers).  Love the command shell? We will also be coming up with CLI to backup MSE data. You can now start MSE backup using just a single command.

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The Best Thinking in Higher Education IT

The largest Higher Education IT event of the year, EDUCAUSE 2013 takes place  in Anaheim, California  October 15-18. We will be there along with about 5,000 key decision makers from the United States, Canada, and around the world.

If you are planning to attend,  visit the Cisco team at booth #601, where we will showcase our Connected Learning solutions for higher education. Stop by and learn how to use your campus network infrastructure to save money, improve efficiency, enhance safety and security, and prepare the next-generation workforce.

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If Broadband has a Sputnik Moment, What Will it Look Like?

Howard Baldwin - PhotographBy Howard Baldwin, Contributing Columnist

Those of us who cover broadband frequently bemoan its two steps forward, one step back progress, and the idealists among us yearn for a “Sputnik” moment that will galvanize regulators and carriers alike to leap forward into the future. Will broadband have such a moment, and if so, what will it look like?

Sputnik, of course, was the satellite the Soviet Union launched into orbit in early October of 1957. According to NASA, it was about the size of a beach ball and travelled at five miles per second 359 miles above the surface of the earth. It was a technological marvel that proved to be quite embarrassing to the United States, which at the time thought it was the leader of technological marvels.

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