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The Foundation for a Business Relevant Network

With the growing influx of new mobile devices, connected things, bandwidth intensive applications and more data, the network is more relevant to business success than ever before.  Back in June of 2012, Cisco saw that we needed to move away from multiple network systems loosely linked together to an agile and simple infrastructure, streamlined policy and centralized management would be needed to support new business demands. We called it Cisco Unified Access and we aligned the solution to three pillars: One Network, One Policy and One Management.

For the last few years, we have focused on delivering new products and functionality under this Unified Access model. Below is a timeline of products released as part of the Unified Access framework. Cisco lead the way in delivering gigabit 802.11ac Wi-Fi., converged wireless control in access switches and through the acquisition of Meraki – a complete cloud-managed network solution.

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The timeline above doesn’t represent every feature and function we have delivered, but it shows Cisco’s commitment to this Unified Access model, both from a cloud-managed and on-premise solution perspective.

Today, Cisco is announcing a number of new products and new functionality to existing products that will help mobilize the workforce, secure the business and increase IT agility. The announcement includes the following: Read More »

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Globe University rolls out innovation over Cisco WLAN

September 30, 2014 at 12:21 pm PST

For the past 125 years, Globe University has focused on hands-on training to ensure the career success of students offering associate, bachelor’s, master’s and doctorate degrees, as well as diploma and certificate programs.  A recent article from the magazine Campus Technology showcases how they are pioneers in adopting new technology in the classroom. They have a systematic program dubbed as edUX (Educational User Experience) to integrate tablets into every program they offer. In addition, they work with an e-book platform called VitalSource and use Blackboard technology in the classrooms. Students are also encouraged to use technology. For example, math and science instructors use videos from the Khan Academy, the business school recommends Twitter accounts and the librarian encourages using EasyBib for book citations.

Campus Technology

In the past few years Apple introduced mDNS services such as AppleTV, file servers and printers that use a Zero Config-based technology for service advertisement and discovery called Bonjour. While this technology works well in the home, which is a flat L2 network, when it is deployed in a K-12 or enterprise, it does not lend well over a L3 network. In 2013, Cisco introduced Bonjour Services Directory on the AireOS 7.4 and Service Discovery Gateway (SDG) on the Catalyst 3K, 4K, 6K and 5760 Series controllers with release IOS-XE 3.3. The future releases further optimized the functionality in 7.5 release, 8.0 release and IOS-XE 3.6 release. In this blog, I will share deployment details of unified access at Globe University and how they use Application Visibility and Control (Cisco AVC) to track applications in their network and the Bonjour Services Directory to manage AppleTVs in the classroom.

Read More »

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Cloudburst: iOS 8 Generates 50% Increase in Network Traffic

Many network engineers recall the iOS7 update on September 18, 2013 as one of the most historic download days of their network’s history. All the more reason for us in the wireless world who anxiously anticipated the September 17 release of iOS8.

We asked a few of our customers to monitor the effect of the software release on their networks and the results for the first two days are in. Those in the education and healthcare space in particular are filled with early adopters of WiFi technology and devices, and eager to get their hands on the latest updates.

Joe Rogers, Associate Network Director at the University of South Florida shared this picture with us from 1pm September 17th, showing 1 Gbps more traffic than he would normally see at this time of day:

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Another customer, Greg Sawyer, Manager of Infrastructure Services, shared this picture of the iOS8 effect on his network at the UNSW Australia.

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He noted that his experience handling the release this year felt smoother than last year, despite the new peak internet download of 4.65 Gbps and 21Tb downloaded for the day! Not too surprising when considering that there were 27,000 concurrent connections on the wireless network and approximately 60% of those being Apple devices.

How should organizations be considering and handling these network spikes? I sat down with Cisco technical leaders Matt MacPherson and Chris Spain (@Spain_Chris) to get some insight on the effect of big updates like iOS8 on the wireless network. Here are some of the highlights of what we discussed:

The World We Live In

The truth is, more and more services are being moved to the cloud—a cloud that will push updates to millions & in the future billions of users and devices on our networks. Read More »

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Norway Looking to Lead in Customer Experience & Engagement

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Norway’s longest running IT conference , IT-tinget concluded yesterday in the beautiful town of Tonsberg about an hour south of Oslo.

The event has been running for 31 years now and is organized and run by Cisco’s partner Evry.

This years theme is “#UserIsKing” , and Cisco hosted a special Retail Break out session along with Evry where Customer Experience and Engagement were the main focus. Read More »

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Powerful API’s Unlock Location-based Services

We’ve all been there, seen it, and even done it ourselves. We’re talking or texting on our phones while walking around the isles of our favorite store. Half the time people are in a venue they’re more fixated on what’s happening on their phone than what’s around them. What about those brick and mortars around us? How can they get our attention when our noses are in our devices?

The way people use their devices may never change, but the way in which businesses interact with their mobile phone loving customers can. Cisco’s Customer Mobile Experiences (CMX) solution provides businesses with the technology to leverage the mobile trend to their advantage by serving smartphone carrying visitors, guests, passengers, shoppers and students location-based services to get their attention.

Among these tools is a valuable set of API that can unlock location-based services, such as indoor navigation and push notifications to create a more personalized mobile experience.   Read More »

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