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Enhancing the MSE User Experience: Backup & Restore, Menu-based Device Setup

Following the last MSE blog on CleanAir, today I wish to explain how we prioritize the Mobility Service Engine’s user experience.

Listening to customers and implementing changes/features based on customer feedback has been a great strength of Cisco products. We from the Mobility Services Engine team strongly believe in this principle and make sure that we reach out to each and every customer who has provided a feedback on Cisco MSE and take their experience with MSE into consideration when designing future features and enhancements.

After analyzing the feedback we received during the MSE 7.4 release, I am pleased to announce that we have decided to implement the following two features as part of series of enhancements that we believe will improve the customer’s user experience with MSE.

Convenient Backup and Restore

Until the 7.4 release, MSE users had limited options in backing up their MSE data. The only supported option was to use the NCS FTP server as the destination for MSE data backups. Due to the limited disk capacity on NCS, as well as sharing of the disk space with other network elements, disk space limitations prevented MSE users from regularly backing up their data. If you are one of those users who always wished you could regularly backup MSE data without running into NCS disk space limitation, or if you wish you could back up your MSE data to non-NCS devices, we have some good news for you.

In the latest MSE 7.5 release, we have added the option to backup and restore your MSE data on remote FTP servers, provided there is connectivity between the MSE and the FTP server.  Similar to NCS Backups, MSE data can be backed up to configured repositories (internal or external FTP servers).  Love the command shell? We will also be coming up with CLI to backup MSE data. You can now start MSE backup using just a single command.

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The Best Thinking in Higher Education IT

The largest Higher Education IT event of the year, EDUCAUSE 2013 takes place  in Anaheim, California  October 15-18. We will be there along with about 5,000 key decision makers from the United States, Canada, and around the world.

If you are planning to attend,  visit the Cisco team at booth #601, where we will showcase our Connected Learning solutions for higher education. Stop by and learn how to use your campus network infrastructure to save money, improve efficiency, enhance safety and security, and prepare the next-generation workforce.

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If Broadband has a Sputnik Moment, What Will it Look Like?

Howard Baldwin - PhotographBy Howard Baldwin, Contributing Columnist

Those of us who cover broadband frequently bemoan its two steps forward, one step back progress, and the idealists among us yearn for a “Sputnik” moment that will galvanize regulators and carriers alike to leap forward into the future. Will broadband have such a moment, and if so, what will it look like?

Sputnik, of course, was the satellite the Soviet Union launched into orbit in early October of 1957. According to NASA, it was about the size of a beach ball and travelled at five miles per second 359 miles above the surface of the earth. It was a technological marvel that proved to be quite embarrassing to the United States, which at the time thought it was the leader of technological marvels.

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Join us August 8th for Next-Generation Knowledge Workers TweetChat — #CiscoYourWay

When? Thursday, August 8, 2013 @ 1:00 -- 2:00 p.m. (EDT)

Where? Twitter Chat

The explosive growth in mobility is transforming the ways in which we live, learn, play and, in particular, work. Every dimension of our business lives stands to change: whom we work with and when, where, how, and why we work — all will be impacted.

The ultimate goal of business mobility is to drive increased productivity, heightened customer experience, and harmonious work-life balance. Business mobility offers freedom for knowledge workers beleaguered by accelerating demands on their time and talents; with it, they can take control of their success at work while protecting their personal lives. And, increasingly, it is the knowledge workers themselves who are driving these sweeping changes in the workplace.

But how can service providers and enterprises embrace the disruption?

Join us this Thursday, August 8th at 10am PST/1pm EST for a TweetChat on how next-generation knowledge workers are accelerating the disruption in business mobility. Follow #CiscoYourWay to join in on the discussion. I’ll be tweeting from my own handle @Spain_Chris. Read More »

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Step off that old, familiar path

Venturing off the beaten path may just be the only way to stay ahead of the competition.

And while IT-as-a-service and cloud computing concepts are not as precarious as once perceived, there are still a lot of unknowns as businesses and organizations set out to explore new possibilities.

Discover how industry thought leaders are paving new roads by enabling new business opportunities.

Subscribe to Unleashing IT today, or log in, for a fresh perspective and innovative approaches to business.  Hard copies of the Summer 2013 edition—produced in collaboration with Intel®—are now available in addition to the electronic PDF. And don’t hesitate to check out the newest event listings, offers, and resources on the website.

To get in touch with a Cisco representative regarding any solutions found in Unleashing IT, fill out this form or send a message to info@unleashingit.com.

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