Deloitte’s 2013 Annual Holiday survey came out with some staggering statistics:
- Nearly 7 in 10 shoppers will use their smartphones and tablets to shop this holiday season.
- Nearly half of all shoppers will use social media to assist in shopping.
- 73% of shoppers will be influenced by coupons and promotional offers.
Retailers both online and in-store can no longer ignore the power of mobile technology and social media influence with shoppers. Shoppers using mobile devices inside stores are actually more likely to make a purchase when being presented with the right information. In fact, this isn’t only true for retailers, but across all industries. Whether it’s guests, visitors, patients or passengers, there’s a real opportunity for businesses to make an impression via the mobile device.
Today I am happy to announce our latest Cisco Wireless Software Release 7.6. As you may recall from Sujai Hajela’s State of Cisco WLAN blog earlier this week, Cisco’s Wireless group has been ahead of the competition with our dedication to delivering cutting edge, high performing technology to our customers.
Many features in Release 7.6 were designed specifically to enable our customers to take advantage of the latest mobile trends. Here are some of the highlights:
Connected Mobile Experiences (CMX)
CMX for Facebook Wi-Fi is a joint Cisco — Facebook solution for guest Wi-Fi. Read More »
Tags: access point, airport, christmas, Cisco, high density, holiday, hospitality, hotel, mobile, mobility, passenger, retail, school, shop, shopper, shopping, software release, student, technology, travel, university, wi-fi, wifi, wireless, WLC
Now that the Holidays are upon us, and we look forward to 2014, the Cisco Small Business team continues to raise the Small Business networking bar with the introduction of the all new Cisco RV325. This Dual WAN, 14-port VPN Router, provides all of the same performance, security and reliability of the RV320 launched last June. Both routers are perfect for fast-growing small businesses or branch deployments. So if you are looking for more ports in the same enclosure, the RV325 is the Small Business router to take a look at.
RV320 and RV325
Like the it’s smaller sibling the RV320, the RV325 is a perfect match with the Cisco Small Business SG300 Series Switches and WAP500 Series Access Points. As you saw from my last Blog, the WAP551 and WAP561 boasts a nice feature-set including Captive Portal and Single Point Set-up. The WAP 551/561 are controller-less Access Points meaning additional hardware is not required. The SG300 Series offers a nice blend of features at an affordable price and are designed Small Business. It has most of the features that can be found in today’s Enterprise-class Switches.
This formidable combination makes for the perfect solution for that many Small Businesses and Organizations can take advantage of. Add in our portfolio of award-winning Cisco Small Business Services, and you have a solution that all that guarantees a positive experience from Cisco Small Business Team.
One Option for this solution is the newly launched 200 Series of Smart Switches. There are four new models including 10-, 24-, 26-, and 50-port switches. These Full Power PoE Smart Switches are a great alternative as they offer a generous feature-set, solid performance and even greater affordability.
SG200 Series PoE Smart Switch
Happy Holidays and Happy New Year’s from the Team at Cisco Small Business.
Tags: application, Big Data, Cisco, cloud, data center, desk, ethernet, firewall, IoE, IPv6, mobile, network, performance, port, quality, rack, reliability, router, RV, security, small business, switch, technology, unified communications, WAN, wifi, wireless
In the last MSE blog, Reddy Babu talked about the new Location Aware Guest Captive Portal powered by the Mobility Services Engine (MSE). The MSE was first introduced to provide location based information as a core service to the network, but has since built out a suite of location-based services that take the location-based data from the wireless network to the next level. These services are collectively known as the Cisco Connected Mobile Experiences (CMX) solution. As you read in Dr. Brendan O’Brien’s blog last week, we have been introducing more and more features to the CMX solution.
Today I will expand on one of these new features offered by the Connected Mobile Experiences solution: Browser Engage -- which is our new network based location and context aware orchestration platform.
Browser Engage allows organizations to customize the web browsing experience for mobile users in their venue by offering various context-aware value added services. These services, such as indoor navigation and search, are available to the mobile user throughout their mobile web browsing experience. Browser Engage also helps organizations setup their content and serve them to the users based on device location. For example, an organization can deliver coupons or deals to mobile users based on their location within the venue—making the offerings much more relevant to the mobile end user. Imagine yourself in a mall and a deal shows up on your phone right around lunchtime that is valid at a food court right around the corner.
So, how does it work? Read More »
Tags: Cisco, connect, connected mobile experiences, context-aware, customer experience, guest experience, location, location based services, location-aware, location-based, mobile, mobile browser, mobility, network, technology, wi-fi, wifi, wireless
The guys from No Strings Attached Show just published their podcast we sponsored featuring Jim Florwick yesterday and already the verdict is in: Jim Florwick is awesome.
For those of you who haven’t had the chance to download the podcast yet (What are you waiting for?! Download podcast) or you have a few extra minutes to scan a short blog to decide whether or not you want to download the podcast, I asked Jim what his key takeaways are when it comes to high density design.
Here are Jim Florwick’s 6 tips for HD network design (for the REAL meat, tune into the podcast):
- High density client environments are quite common with today’s users being very connected – today’s users are always connected. With planning, this can be managed quite successfully. Understand the limitations, be aware of how legacy requirements will affect the outcome, and set expectations accordingly. Efficiency is key and removing some of the blockers (legacy) first is essential.
- 802.11ac represents another quantum leap forward in technology and will eventually allow a much richer user experience. It is a transition that must be managed and balanced against your current mission requirements. Evaluate channel/bandwidth requirements carefully. Monitor the mix of client devices operating in your environment and update frequently. Read More »
Tags: 11ac, 802.11, 802.11ac, access point, antenna, bandwidth, Cisco, CLI, client environment, design guide, HD, high density, high density design, high density network, jim florwick, legacy requirements, Mhz, Network design, no strings attached show, OBSS requirement, podcast, RRM; DCA algorithm, technology, wireless design
With the explosion of smart mobile devices, consumers expect to have Wi-Fi access at pubic venues everywhere they go. Venue owners are under pressure to provide reliable Wi-Fi guest access in a simple and easy way. Wouldn’t it be great to be able to do that AND extract some value out of your investment in setting up the Wi-Fi network as well? Cisco Connected Mobile Experience (CMX) is an industry leading solution provides just that: an easy, customizable and location-aware way to onboard guests using CMX Connect, an ability to gain insights into guest behaviors using CMX Location Analytics and an opportunity to engage guests in meaningful ways using CMX Browser Engage.
With MSE Release 7.6 coming out later this year, we wanted to give you a closer look at new feature CMX Connect. Read More »
Tags: Cisco, connect, connected mobile experiences, customer experience, guest access, guest captive portal, guest experience, guest portal, location, location based services, location-aware, location-based, mobility, mobilt, network, technology, wi-fi, wifi, wireless