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Congratulations to 2013 IEEE-SA International Award Recipient Andrew Myles

ieeeEarlier this week, the IEEE Standards Association (IEEE-SA) announced the winners of the 2013 IEEE-SA Awards to honor standards development contributions. We are pleased to announce that Andrew Myles, Engineering Technical Lead at Cisco has been awarded the IEEE 802 SA International award for his extraordinary contribution to establishing IEEE-SA as a world-class leader in standardization.  Andrew has long been involved in IEEE-SA and led a long term initiative (2005-2013) in IEEE 802 to defend and promote IEEE 802 standards globally.

We want to congratulate Andrew on this tremendous recognition. The work of Andrew and others  contributors develop and promote high quality, efficient and effective IEEE standards.  This enables the Internet and the supporting network components to be the premiere platforms for innovation and borderless commerce they are today. These standards in turn are reflected in our products and solutions for our customers.  As we develop technological innovation for our customers, in parallel, we continue to drive global standards deployment. The results are the best innovative solutions that can solve and better our customers’ network environments. Read More »

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Deep Dive: Mobility Services APIs (with Sample Code!)

Last week, my colleague Rajiv walked you through an overview of how our Mobility Services API now supports REST based APIs. As a developer for the Mobility Services Engine (MSE) team, I am very excited about this update because it means that it will be easier for developers to create apps using the MS-API, which hopefully means that more and more organizations will be able to take advantage of the location-based services and functionalities of the MSE. I’m going use this blog to walk you through some of the more technical aspects of the change.

The Basics

The REST API is now widely used in the field of API based web applications. The REST stands for REpresentational State Transfer. It is an architecture that is based on set of six rules, and APIs that support REST follow all those rules, making them RESTful.

Compared to SOAP, REST has better performance, scalability, simplicity, modifiability, visibility, portability, and reliability. For secured REST API transactions, HTTPS is recommended.

RESTful Mobility Services API

7.5 applications, including features from the Connected Mobile Experiences (CMX) solution such as Browser Engage and CMX Analytics, are now supporting REST APIs in addition to the existing SOAP APIs previous releases (backward compatibility).

CMX utilizes the basic authentication scheme to authenticate each REST API request. It utilizes the Authorization header in the HTTP packet. The Authorization header is composed as follows:

- Username and password are combined into a string “username:password”.
- The resulting string literal is then encoded using Base64.
- The authorization method, a space and the string “Basic” is then put before the encoded string.

The API credentials can be accessed from Prime Infrastructure (PI), which manages CMX (page is located under Mobility Services > Specific MSE > System > Users).

As Rajiv mentioned last week, the Mobility Services REST APIs can be grouped in the following way:

-          MAP APIs

-          Real time location APIs

-          Location history APIs

-          Notification APIs

Let’s break them down with use cases to get a better picture of when you’d use which. Read More »

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FlexPod with Microsoft Private Cloud – Best Practices Webcast

August 1, 2013 at 11:50 am PST

FlexPod WebinarCisco and NetApp continue to drive innovation with new FlexPod offerings that enable organizations to address their business needs while reducing risk and increasing IT efficiency and agility. FlexPod combines the Cisco Unified Computing System, Cisco Nexus data center switches, and NetApp storage components and provides a powerful platform for critical application workloads.

With joint validated designs and integrations with Microsoft Windows Server®, Microsoft Hyper-V™, and System Center, FlexPod provides an ideal platform for Microsoft Private Cloud deployments, allowing customers to accelerate private cloud infrastructure-as-a-service (IaaS) delivery.

Please join us on Wednesday, August 7, 11 a.m. U.S. Pacific Time, when we will kick-off a technical series detailing FlexPod with Microsoft Private Cloud. In this live webinar, presented by Cisco, Intel, Microsoft and NetApp, you hear from technical experts on the following topics: Read More »

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Is Your Customers’ Network Covered by a “Good Enough” Warranty?

June 8, 2011 at 1:55 pm PST

When budgeting for equipment to run enterprise networks, buying equipment that requires the least amount of upfront capital may sound like cheapest in the long run, but what about the cost of repairs and tech support?

Settling for a “good enough” network means your customers get a “good enough” warranty to go with it. Next-generation networks offer more support staff, diagnostic tools to keep networks up and running, as well as more robust warranties.

In our continuing coverage of the Seven Myths of the Good-Enough Network, we delve into myth number five: The Basic Warranty Myth.

Most enterprise networking equipment includes limited support and maintenance. With vendors like HP, according to Michael Rau (myth dispeller and Vice President, CTO for the Borderless Network Architecture at Cisco), a warranty service call is limited to answering only the most basic questions. A support rep will typically ask, “Have you tried rebooting your switch?” If that’s not the issue, a replacement is sent with no effort made to troubleshoot the problem. If you want more in-depth support you have to purchase the extended support contract – which is not free.

Here are five things customers should consider when purchasing network equipment. Read More »

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