technical services

October 19, 2017

CISCO SERVICES (CX)

That was Then, This is Now: Cisco High-Value Services

2 min read

Introducing next generation technical services that build on Cisco industry-leading product support to deliver more proactive and prescriptive service options at the software, solution, and network level.

September 28, 2017

GOVERNMENT

IT Services Can Ensure Your Investment Isn’t Wasted

1 min read

As technology becomes more sophisticated, it becomes increasingly easy to overlook the full range of capabilities that it offers. This is a problem for all organizations, but federal agencies operating under tight budgets and accountable to the White House may be especially sensitive to it. 

September 20, 2017

CISCO SERVICES (CX)

Cisco Services Breaks the Record…Again!

1 min read

Cisco Services celebrates its 11th consecutive year of earning the J.D. Power Certification in Technical Services and Support, an accomplishment no other company, in any industry, has ever achieved.

September 20, 2017

PERSPECTIVES

Cisco Services Surveys: From Good to Great

3 min read

As consumers, we’ve all likely experienced frustrating attempts from businesses to capture our feedback. Receiving surveys that are too long, unrelated to the transaction, or sent to us again and again is a big turn off. These are not effective surveys and not only do they annoy us, but they likely deliver poor quality insights. […]

It’s Time to Rethink the Value of “Support”

2 min read

A company with $2 Billion in annual revenue and 20,000 users maintains their network with less effort, resulting in 120% ROI. How? Automated capabilities manage your infrastructure in three ways.

June 21, 2017

NETWORKING

Expert Tips on How to Speed Your Journey to a Future Network

3 min read

With the reinvention of the network - from the ground up – we’re empowering companies to securely and confidently move at digital speed to create real competitive advantage.

5 Ways to Build your IT Super Powers with Technical Services at Cisco Live US 2017

2 min read

Don’t miss these five opportunities to learn about the latest tools, technology and best practices from Cisco Technical Services.