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High Definition Video for the Masses

In my recent blog, From Cairo to Nairobi- Eye to Eye at the Touch of a Button, I explained how we are achieving massive cost savings and efficiencies at Cisco as a global organisation and more recently across the continent of Africa, thanks to immersive TelePresence.

In fact the vast majority of our sales force in Africa, 7 out of 10 employees, now have access to this flagship communication and collaboration tool at their local Cisco office. This means they can meet face to face in a life-size virtual meeting with colleagues, customers and partners across the globe without the need to travel, as if they were sat in the same meeting room just across the table from one another.  So what are we doing for the remaining 30% of employees on the continent who do not have access to this capability?

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From Cairo to Nairobi – Eye to Eye at the Touch of a Button

In my last blog, “Africa – Connected Continent – At last”, I described how the arrival of affordable internet bandwidth in Africa is enabling companies to use technology to transform how they do business. Today at Cisco we have realised huge efficiencies in how we conduct our business internally and we have fundamentally changed how we communicate and collaborate with customers and partners, thanks to TelePresence.

TelePresence allow people to meet face to face over the network without the need to travel. Participants enjoy a high definition, high quality, life-size video experience and can share rich media content. We can now bring in subject matter experts from over one thousand Cisco TelePresence rooms across the globe and put them together with the vast majority of our workforce in Africa as if they were sat just across the table from each another; all at the touch of a button. In fact we can connect Cisco’s TelePresence rooms with any customer or partner TelePresence room, provided they have a B2B exchange with Cisco, so the possibilities are huge.

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Cisco Partner Update: Spring Break Survival Guide

April 1, 2011 at 10:19 am PST

Andrew and I missed our college days so much that we decided to join the spring break revelers and film Partner Update from sunny Coronado Beach in San Diego, California. In this episode, we’ll be delving into such important spring break topics as:

  • SPF 15 vs. SPF 20? Choose the right SPF for you!
  • Survival Guide: What to do if your friends bury you under sand while you’re napping.
  • Salt water – more nutritious than you realize.

Watch our special “Spring Break Survival Guide” edition of Partner Update.

Curious about how to prepare for your upcoming spring break?
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Innovation: The Cisco and Librestream Video Collaboration Solution

March 2, 2011 at 11:08 am PST

I’m really excited by this new Cisco and Librestream MMVC solution. Lots of information out on the web, and lots of questions so I thought I’d put a brief video together to give you an introduction and to see if we can get a discussion going and also to see if we can answer some of the questions for you. The video starts talking about what really matters. What are the pain-points that manufacturers and industry have today? How do they get hold of the right people to fix things if something goes wrong, and how can they say ‘I see what you mean now’ -- and really mean it?

All this matters because keeping things running matters. Being able to communicate effectively in real time using video, speech and pictures -- globally, if need be -- matters. Knowing what’s going on and having clearer visibility matters. Working out what to do next, whether it’s developing a new product or fixing an operational problem fast, matters a lot.

I was fortunate to catch up with Librestream’s Vice President of Marketing and Client Services, Marieke Wijtkamp, and let her answer some of your questions. You’ll see what Marieke has to say and find out more about the solution in a moment… Read More »

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Workspace Video

February 3, 2011 at 11:00 am PST

Defining Your Approach to Workspace Video

A companion post to “Techwise #83 -- Extending Video from Boardroom to Workspace

Register here to watch the video!

Definitions are changing. Is your dictionary up-to-date?

Workspace. The definition of the workspace has changed because the workforce itself has changed.  Many employees are still sitting neatly in offices and cubicles, but they are also now global, remote and mobile.  They still come together in boardrooms and all-hands meetings, but they also come together in virtual environments, sometimes from their hand-held tablet in a hotel lobby.

Work. The definition of work itself has changed, and workers are spoiled on speed. Information flows more like fast food than a sit-down dinner.  Just to make it more challenging, travel budgets that use to enable face-to-face contact have been slashed and will never return to the “good old days.” This has created new communication gaps that need to be filled to stay competitive in this new Nascar race… and IT leaders are holding the keys.

Collaboration. Collaboration technology has a new definition too.  It used to mean sticking a document in a shared folder so multiple people could access it.  Now it refers to the complete set of tools that workers use to connect with each other and get the job done.  As Robb Boyd describes in his Keys to the Show segment, this includes using video in places outside the classic “videoconferencing room.” And just to make it tougher on IT, it’s a highly situational choice about which tool gets used and when. Read More »

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