Oh, how I wish tablets were around when I was providing patient care as a Registered Nurse on a busy surgical floor! I had a legion of patients, and masses of information to find and remember ‘in the moment.’ It seemed like I could never find the person or the equipment I needed fast enough.
Sometimes, the most practical option was to take pen to paper (or to my scrubs) to jot down a note, and then go find the information I needed in a chart, the EHR, or reference once I got back to the nurses station. Could I have delivered more timely, efficient and safer care if I had access to the information and data I needed at the patient’s bedside? You bet I could, and here’s how!
Tablets provide information access at one’s fingertips – especially at the patient bedside – helping doctors and nurses to render quick, safe and sometimes lifesaving care. This is echoed in Institute of Medicine (IOM) reports calling for direct care providers to have quick access to electronic references. Moreover, up to 70% of sentinel events in healthcare are caused by poor communications, according to a Joint Commission study (1995-2006). Given these findings, tablets offer a new and improved way to ensure patient safety because up-to-the-minute information and immediate communication is readily available where and when needed.
Tablets help save time by increasing mobility and productivity, reducing errors and keeping information readily accessible within the clinician’s reach.
Come on clinicians … no mater if you are a doctor, nurse, respiratory therapist, case manager, educator or another team member … surely you can think of all kinds of ways tablets could enable you to have the information you need when you need it. You and your patients will be all the happier and satisfied for it.
I quickly came up with a short list of ways that tablets, one of several mobile devices, can make a difference for patient care delivery:
Workflow efficiencies by having access to information and data at the point of care
Real-time communication amongst team members while in different locations
BCMA and real-time drug interaction checking … possibility for a real-time pharmacy consult at the patient’s bedside via voice or video conferencing
My questions to you: Have you used a tablet to deliver patient care? If so, what has been your experience – is the tablet adding real value, or is it just “another toy”?
About the ‘Cisco Insiders Series’ -- You won’t find product pre-announcements, insider trading tips or other things we can’t tell you about here! You will find, however, nuggets of information from provoking thought leaders that you would easily miss if we didn’t bring them to you here. Get a competitive blog-edge by reading this series!
I had the pleasure of meeting up with Guy Denis recently. He has been one of those instrumental in forming Cisco’s approach to Industrial Automation – both inside Cisco and for our customers. He’s been focused on how industrial processes can be improved with emerging technologies, and how the IT and plant-floor systems are converging to provide business and industrial process benefits.
Right now the Internet is abuzz about the Cloud and what it means for customers, suppliers, IT and Service Providers. A lot of buzz too about ‘The Internet of Things’, which talks about billions of devices on the network in a few years time. But you know me -- I wanted to move the conversation more to the factory. What’s clear is that the Cloud is not just for commercial and carpeted areas. It’s moving to the plant floor and beyond. Not just people and computers talking to each other, but machines talking to people and to other machines. So I wanted to learn more about how the network is evolving to cope with industrial automation and embrace the cloud from a machine perspective.
First off, I asked Guy what he thought of as the major trends emerging in industrial automation that he believed would impact the market for the next 10 years. Read More »
It is no longer a question of “if” your organization will face the new reality of mobile device proliferation, just an ever closer “how soon.” Users expect the network to enable trends like Bring Your Own Device (BYOD), and they aren’t just using smartphones and tablets to be more productive, they are falling in love with them. For businesses, simply allowing access isn’t the answer. It’s a question of relevant, secure access across the entire network, while protecting corporate assets and delivering an optimal user experience. Cisco focuses on exactly that -- how to enable a simple and secure mobility experience, with a consistent end-to-end architecture across wired, wireless and VPN access.
As a cornerstone of this wired-wireless access architecture, the Cisco Identity Services Engine (ISE) has already been helping customers like Whittier Union High School, San Antonio Water System and BlueWater Communications Group apply consistent security across the entire network through a centralized, single policy source.
Whittier Union High School District, a California high school district serving more than 13,600 students, was facing the challenge of mobile devices. Both faculty and students were bringing their personal devices on campus, many for educational apps and tools.
“It’s becoming increasingly critical to provide employees, students, and visitors access to our network and extensive educational resources given the growing expectations of our tech-savvy population,” stated Karen Yeh, Director of Information Technology, Whittier Union High School District.
Whittier needed a way to apply differentiated policy across their student and staff populations, somehow managing access for both personal and corporate devices, all without increasing IT resources. Karen called Cisco, and two weeks later her team was deploying the Cisco ISE, implementing a single point of security policy for their networks across wired, wireless and VPN. Considering that Richard Nixon, the 37th president of the US went to Whittier High School, the flexible network access enabled by Cisco ISE may be empowering the next generation of leaders, scientist or artists. But, mobile devices aren’t confined to education. San Antonio Water System, a public utility owned by the city of San Antonio, is seeing surprisingly similar issues.
We see them every day, at work, on the train, at conferences, at coffee shops, and everywhere else that people might gather: hand-held devices that function as telephones, Internet access devices, network access devices, or perhaps merely toys upon which we can play “Angry Birds.”
They are pervasive, inexpensive, and versatile. But they also beg the question of whether they are truly ready for prime time, in the business sense of the term.
The truth is that a lot depends on how these devices are used and what sort of access they are granted. At the end of the day, this question is really about balancing convenience and security. The knee-jerk response is that security will trump convenience every time. However, if convenience enables people to be more connected and do more work than the otherwise might, then that makes the decision somewhat tricky, doesn’t it?
Last week’s blog highlighted ways you can improve the user experience by preparing your network to meet the challenges associated with the sea of devices entering the corporate networks. Ultimately however, productivity is not only going to be depended on the freedom to choose a device, or the ease of access to information, or the quality of the connection when consuming bandwidth intensive content. It will largely be depended on the tools available on those devices – in other words “the apps”.
Most desk-bound knowledge workers will be quite content using existing productivity tools such as word processing, spreadsheet, or presentation software already available in the various app stores. There will however be many other types of workers that can tremendously benefit from having applications that are turbo-charged with network intelligence.
What do I mean by that? Well, you will just have to watch the video where Jagdish Girimaji, product manager for the Mobility Services Engine (MSE), outlines what network information can be exposed to make tablet applications more intelligent.