If you happened to have your Thanksgiving meal last week with a person of Greek heritage, you may have heard them toast “Yia mas”, that literally means “to our health”. And that is exactly what I am thankful for each day, my family’s health.
I am also thankful for the health of our wireless business, which is going great thanks to professionals such as doctors, and nurses that want to want to use their personal devices (smartphones and tablets) at work.
At Cisco we have long been talking about how we enable this proliferation of devices in the workplace and how we make it easier for IT to onboard and troubleshoot these “un-managed” devices. We also provide a robust wireless infrastructure that enables these professionals by providing the best possible mobile experience. But the trend of personal devices in the workplace does pose a valid concern: “As more and more doctors start using their personal iPads at work, will my patient data be secure?”
Curiosity got the better of me, and I decided to look at some data over the long weekend to better understand how healthcare data breaches occur. This is by no means a scientific analysis, I just crunched some data I downloaded from the U.S. Department of Health and Human Services website (hss.gov), so the findings are not conclusive, but rather indicative of what is happening. The data represents HIPAA breaches of 500 or more records per incident over the past 2-year period.
I have to be honest and tell you that we did not approach this particular show with an attitude of ‘Yeah! CIsco has a tablet.’ But I am still being honest when I say…that all changed. This is that story.
Today, we’re featuring a guest post from Eric Schoch, senior director for hosted collaboration in Cisco’s Collaboration organization. Eric is responsible for hosted and “as a service” solutions, strategic pricing and licensing, and business development.
There is simply no denying the increasing importance of being connected. Generation Y in particular, who grew up with mobile devices affixed almost permanently to their hands, views connectivity as one of life’s fundamental resources.
The newest addition to the workforce considers their mobile devices as an essential workplace tool to managing their workload and connecting with their colleagues on the go. While sitting in a meeting or having lunch in the break room, you can almost visualize the text bubbles hovering over crowds of this generation of workers as fingers hammer away at phones and tablets, eyes glued to the shiny screens in their hands. BYOD
But this trend goes far beyond lunch hours and happy hours. As proven by Chapter Two of the 2011 Cisco Connected World Technology Report, the next-generation workforce is demanding flexibility in their choice of devices in both the workplace and remote-work options, illustrating the importance of the Internet in workforce culture. Social media freedom, device flexibility, and work mobility, in the case of 30% of the study’s respondents, are more important when accepting a job than a higher salary.
Today, I’d like to showcase some additional Cisco Cius customers, sharing how they use the Cius in day-to-day business practices to streamline customer interactions, accelerate sales and enhance collaboration.
Palomar Pomerado Health
Healthcare leaders are always looking for ways to improve patient care and speed time to treatment. When a physician receives a call about a patient, their first step is to review the patient’s medical record. Palomar Pomerado Health built the MIAA (Medical Information, Anytime, Anywhere) app on the Cisco Cius so its physicians can easily look up medical records and access the patient care team directly from the tablet wherever they are (be it at home, at the hospital or on-the-go).
Physicians can also click-to-video with a nurse, other doctors or even the patient streamlining the need for everyone to be in the same location. In an industry like healthcare, security is an absolute must. With the Cius, Palomar Pomerado Health is able to cut through the complexities of accessing patient data stored in multiple locations and provide secure and quick access to other healthcare specialists. The business-class security embedded in the Cius ensures confidence that patient data is safe and sound – and allows Palomar to leave all worries at the door.
If what I saw at the Citrix Synergy conference in San Francisco this week is any indication of what will be coming soon, I’d better invest in a personal hairstylist.
With video becoming more and more prevalent on the network, whether it be mobile phones, Cisco Cius and other tablets, IP phones, or TelePresence – there isn’t a question of whether or not video is here to stay. But one question remains: Is your network ready? (And maybe one more question: how does my hair look?)
If your customers haven’t prepared their networks yet, here’s something that might give them the extra boost that they need: Cisco’s Visual Networking Index (VNI) Forecasted that videos will account for 90% of network traffic by 2013.
By selling Cisco Virtualization Experience Infrastructure (VXI), you’ll help customers prepare for that change. We visited the Cisco booth at the conference and caught up with Cisco’s Operations Director Jeff Platon. He gave us a full tour of the end-to-end VXI system with products that utilize high-definition video.