Cisco Blogs


Cisco Blog > Small Business

Network Got You Down? A Support Contract Can Help

April 26, 2012 at 8:00 am PST

The right service plan can maximize network uptime and minimize lost revenues

New products and technologies, increasing mobility among employees, the need for round-the-clock access to company data and resources—these are just some of the factors driving small businesses’s growing dependence on their networks. This makes network downtime costly for any small business. According to Infonetics Research, unplanned network downtime costs companies an average of 3.6 percent revenue per year. And that doesn’t include the incalculable cost of damage to your business’s reputation caused by the downtime.

To minimize network downtime and ensure your network is available for employees to connect, collaborate, and communicate with customers and partners as well as each other, you may want to consider a support contract. A service plan will not only help protect your company’s technology investment, but it can also help save lost revenue and customers. Read More »

Tags: , , , , ,

Gain Efficiency With a Support Contract

A service plan provides needed technical expertise while saving you money, resources

As a small business owner, you’re faced with many challenges, not the least of which is growing your business when resources and funding are often in short supply. You want to know you’re making wise investments in your business—investments that will improve the operational efficiency of your company. With a support contract, you not only realize the full return on your IT investment but also make your business more efficient.

A support contract can help free up resources so you can focus on running your business—not on running the network that runs your business. A service plan provides support in maintaining the operational health of your network by providing access to technical expertise, resources, and tools. This helps to ensure that your business is running on a reliable, secure network, which increases employee productivity and customer satisfaction.

Read More »

Tags: , , ,