At Cisco, we rely on more than 600 suppliers worldwide to manufacture, test, ship, and recycle the products we design. And, we expect these suppliers to meet the same high standards on ethics, labor rights, health and safety, and the environment that we apply to our people and operations.
So how do we manage that task over such a large network of suppliers?
One of our most powerful tools is our supplier scorecard. In the last fiscal year, we added sustainability criteria to the scorecard for the first time, and we are encouraging our suppliers to report their performance publicly in a Corporate Social Responsibility Report report and to disclose their greenhouse gas emissions through the Carbon Disclosure Project.
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Tags: Cisco, CSR, CSR report, ethics, scorecard, supplier, supply chain, Sustainability
Please join me in welcoming Bob Dean to the Manufacturing Industry Blog!
I am pleased to introduce Robert (Bob) Dean to the Cisco Manufacturing Industry Blog. Bob is the Executive Director with Cisco’s Americas Business Transformation team and is responsible for building and leading the go-to-market ans sales development strategies for the Manufacturing Industry Vertical in the United States, Canada, and Latin America.
Bob has an extensive background with technology and management consulting firms and specializes in integrated supply chain management in the manufacturing industry on a global scale. His expertise includes both international and domestic client engagements across the entire spectrum of manufacturing industries and supply chain processes.
With over 35 years of industry experience, Bob has demonstrated skill in assisting organizations in rethinking the way they do business with a focus on globalization, innovation and value creation, extended enterprise collaboration, and operational excellence. As a catalyst for change, he is considered a strategist with a global operational/implementation focus.
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Tags: americas business transformation, blogger, Bob Dean, Industrial Automation, manufacturing executive, Robert Dean, supply chain
I just finished reading Chuck Robbins’ blog on the BYOD trend and its impact on corporate culture. In the blog Chuck cites a recent study on how most executives are still uneasy about their companies’ mobile data-access policies… and it got me thinking about how manufacturers are dealing with this trend.
More and more manufacturing workers are adopting mobile technologies into their workspace, and are growing accustomed to interacting and working in a more visual, virtual, social, and mobile way. In fact a survey conducted by Manufacturing Executive this year noted that 63% of manufacturing companies permit their employees to bring their own devices (BYOD) to work, but only 17% of manufacturing enterprises have a formal BYOD strategy with clear goals and objectives. Manufacturers are struggling with how to create, deploy and enforce sound enterprise wide security polices around BYOD. Protecting intellectual property is only half the concern. Manufacturers must also consider how a breach in security will effect the safety of their workers and environment, as well as, their products.
Although security is a top of mind concern for manufacturers, the promise of deploying a sound BYOD policy can not be discounted. Empowering employees and partners with the freedom to collaborate and access video, data and voice on an open, mobile and personal platform can produce a culture that drives operational excellence, supply chain agility, and innovation throughout the entire manufacturing value chain from the plant floor up through to R&D centers.
For example if there is a problem on the manufacturing line, an employee with access to the company directory on their personal mobile device can locate and contact a supervisor or expert using Cisco Jabber and then launch with a single click mobile Cisco WebEx mobile, where they can show the problem using the video camera on the device and quickly collaborate to solve the problem.
Supply chains can now become more agile and flexible, because customers and the enterprise can analyze, monitor and track progress from order through successful delivery in real-time. Data is now not just captured, stored, analyzed and delivered, but is now acted upon, presented and shared with the appropriate people and systems in real-time.
In addition, a May 2012 Cisco Connected World Technology Report found that two of five survey respondents said they would accept a lower-paying job that offered more flexibility for device choice, social media access, and mobility than a higher-paying job with less flexibility. Crucial for an industry looking to retain and attract a qualified workforce.
Can manufactures continue to avoid the new BYOD paradigm, or are they just delaying the inevitable? Let me know your thoughts.
Tags: byod, Cisco Jabber, Cisco WebEx, innovation, Manufacturing, mobility, remote expert, supply chain
In previous blog I wrote about the impact of omnichannel on retailers and how some retailers are coping with the new realities succesfully, and some are not. In our next conversation with Brian Kilcourse, managing director of Retail Systems Research we talked about the impact of omnichannel on the retail supply chain.
Some of the points we discussed are:
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Tags: brian kilcourse, Cisco, retail, retail systems research, retailing, supply chain
CIOs around the world are at the center of technology trends such as cloud, social media, consumerization of IT, and mobility. This is the first blog in a four-part series exploring and sharing how CIOs around the world are responding to these trends and creating new ways to innovate, grow, and deliver superior customer experience.
The manufacturing industry has been hit harder than most as a result of the global recession. As the market recovers, however, manufacturers are finding that IT has also changed. Consumers are more demanding, and expect new products faster. Read More »
Tags: akzo nobel, AkzoNobel, any device, Borderless Networks, Bring your Own Device (BYOD), byod, Carrie Krinock, CIO, Cisco, cloud, customer experience, data center, Europe, Executive ViewPoints, innovation, Manufacturing, netherlands, operational excellenc, supply chain, supply chain excellence, virtualization