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How Retail Giant Kingfisher Is Improving Efficiency with a Video-Enabled Supply Chain

Europe’s leading home improvement retailer, Kingfisher, was looking for a way to streamline its supply chain and enhance their direct sourcing. As a company that makes do-it-yourself projects easier and more affordable, Kingfisher was facing increasingly difficult logistical challenges with key partners and offices spread out across the globe.

Employees from multiple locations had to travel frequently to meet with buyers and quality control teams in operating companies, resulting in huge travel costs and significant wasted time . Kingfisher found that these issues impeded design processes and the company’s attempts to adopt more agile ways of working.

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Cisco’s Supply Chain Climate Leadership Recognized with EPA’s 2013 Supply Chain Leadership Award

Today, the U.S. Environmental Protection Agency (EPA) Climate Leadership Awards awarded to Cisco the EPA 2013 Supply Chain Leadership Award for innovation, commitment, leadership, and technical achievements in managing and reducing greenhouse gas (GHG) emissions throughout our supply chain.

The award is among several given by the U.S. Environmental Protection Agency’s Center for Corporate Climate Leadership, the Association of Climate Change Officers, the Center for Climate and Energy Solutions, and The Climate Registry.

Winners of the Supply Chain Leadership Award are at the leading edge of managing GHGs in their organizational supply chains.

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Scoring Suppliers on Sustainability

December 18, 2012 at 7:34 am PST

At Cisco, we rely on more than 600 suppliers worldwide to manufacture, test, ship, and recycle the products we design. And, we expect these suppliers to meet the same high standards on ethics, labor rights, health and safety, and the environment that we apply to our people and operations.

So how do we manage that task over such a large network of suppliers?

One of our most powerful tools is our supplier scorecard. In the last fiscal year, we added sustainability criteria to the scorecard for the first time, and we are encouraging our suppliers to report their performance publicly in a Corporate Social Responsibility Report report and to disclose their greenhouse gas emissions through the Carbon Disclosure Project.

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Welcome Bob Dean to the Manufacturing Industry Blog

November 26, 2012 at 3:09 pm PST

 

Please join me in welcoming Bob Dean to the Manufacturing Industry Blog!

I am pleased to introduce Robert (Bob) Dean to the Cisco Manufacturing Industry Blog.  Bob is the Executive Director with Cisco’s Americas Business Transformation team and is responsible for building and leading the go-to-market ans sales development strategies for the Manufacturing Industry Vertical in the United States, Canada, and Latin America.

Bob has an extensive background with technology and management consulting firms and specializes in integrated supply chain management in the manufacturing industry on a global scale.  His expertise includes both international and domestic client engagements across the entire spectrum of manufacturing industries and supply chain processes.

With over 35 years of industry experience, Bob has demonstrated skill in assisting organizations in rethinking the way they do business with a focus on globalization, innovation and value creation, extended enterprise collaboration, and operational excellence.  As a catalyst for change, he is considered a strategist with a global operational/implementation focus.

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Can Manufacturers Stop the BYOD Trend or Should They Even Try?

I just finished reading Chuck Robbins’ blog on the BYOD trend and its impact on corporate culture. In the blog Chuck cites a recent study on how most executives are still uneasy about their companies’ mobile data-access policies… and it got me thinking about how manufacturers are dealing with this trend.

More and more manufacturing workers are adopting mobile technologies into their workspace, and are growing accustomed to interacting and working in a more visual, virtual, social, and mobile way.  In fact a survey conducted by Manufacturing Executive this year noted that 63% of manufacturing companies permit their employees to bring their own devices (BYOD) to work, but only  17% of manufacturing enterprises have a formal BYOD strategy with clear goals and objectives.  Manufacturers are struggling with how to create, deploy and enforce sound enterprise wide security polices around BYOD.   Protecting intellectual property is only half the concern.  Manufacturers must also consider how a breach in security will effect the safety of their workers and environment, as well as, their products.

Although security is a top of mind concern for manufacturers, the promise of deploying a sound BYOD policy can not be discounted.   Empowering employees and partners with the freedom to collaborate and access video, data and voice on an open, mobile and personal platform can produce a culture that drives operational excellence, supply chain agility, and innovation throughout the entire manufacturing value chain from the plant floor up through to R&D centers.

For example if there is a problem on the manufacturing line, an employee with access to the company directory on their personal mobile device can locate and contact a supervisor or expert using Cisco Jabber and then launch with a single click mobile Cisco WebEx mobile,  where they can show the problem using the video camera on the device and quickly collaborate to solve the problem.

Supply chains can now become more agile and flexible, because customers and the enterprise can analyze, monitor and track progress from order through successful delivery in real-time.  Data is now not just captured, stored, analyzed and delivered, but is now acted upon, presented and shared with the appropriate people and systems in real-time.

In addition, a May 2012 Cisco Connected World Technology Report found that two of five survey respondents said they would accept a lower-paying job that offered more flexibility for device choice, social media access, and mobility than a higher-paying job with less flexibility.  Crucial for an industry looking to retain and attract a qualified workforce.

Can manufactures continue to avoid the new BYOD paradigm, or are they just delaying the inevitable? Let me know your thoughts.

 

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