I just returned from our premier customer event, Cisco Live, where I had the opportunity to spend time with customers from Istanbul, New York, San Jose, Singapore and more. Many of our conversations centered on how collaboration is a must-have, and more importantly, the different ways it pays off.
What I found most interesting is Read More »
Tags: cisco live san diego, collaboration, strategy, The Collaboration Imperative
On May 8th and 9th, come to Cisco Headquarters to learn advanced social practices, mingle with old friends and make new ones at the 2012 Advanced Social Media Strategies for PR, Marketing and Corporate Communications Summit. Hang out with us and other attendees in the real and virtual worlds as we explore topics like how to:
- Adapt to the social business model: the key to real culture change
- Hone in on the “social” aspect of social media
- Build a collaborative case for social media to persuade your C-suite
- Use carrots—not sticks—to get buy-in for a social media marketing strategy
- Take risks, measure results and meet marketing goals using social media
- Track the ROI of social media Read More »
Tags: advanced, best practices, Cisco, communication, events, marketing, PR, Ragan Communications, social media, strategy, tips
Consider your enterprise communication strategy. Now consider the role of video in that strategy. Is video critical, best effort, nice to have, or outside the scope of your communication strategy?
Business video comes in different flavors, shapes and sizes and there is no one answer for everybody. Your video requirements will vary depending on the size of your company, what you want to do with video, and how you want to do it. Let’s examine different types of business video and how the latest trends are impacting the future strategies of business video as it relates to communications across mobile and social platforms.
Read More »
Tags: business video, collaboration, communication, growth, innovation, mobile, productivity, social, strategy, TelePresence, trends, video, visual, vni
We sat down with Jeanette Gibson (@JeanetteG), Sr. Director, Global Social and Digital Media at Cisco to talk about a brand’s journey through the digital world. In our video interview, she shared with us the 5 stages of transformation to reach Digital Nirvana. Credit goes to Ant’s Eye View for the development of this framework. Check it out and if you like the video, please share this blog. Read More »
Tags: adoption, best practices, digital journey, evolution, how to, integrated social media, strategy
As a follow-up to my last blog post, here is the Reader’s Digest version of how to create social media engagement.
Each step is a word:
Listen • Integrate • Share • Talk • Enable Talk • Nurture • Evaluate • Refine
If you have paid close attention, you’ve probably discovered that the first letter of each word put together spell the word LISTENER. Makes it easy to remember, right? It all starts and ends with listening!
If you don’t do anything else, just listen. If you’re new to social media, listen first, engage next. If you’ve been doing social for a while, keep listening. Always! Not just during your launch period or around your event. Listening can help you get an outside perspective on your company. It can help you gain real-time unfiltered feedback, uncover issues, pain points and new opportunities. It can also be used to gain an edge on your competition, and can even help you avoid or minimize a crisis situation. Hint: Read More »
Tags: best practices, customer, engagement, engaging, facebook, how to, KPIs, Listening, measurement, measuring, metrics, partner, slideshare, social media, strategy, twitter, youtube