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Steria Group : 5 Years of Cloud Business Expansion with Cisco UCS

April 1, 2014 at 5:30 pm PST

As we have been celebrating over the past weeks the Cisco UCS 5 year anniversary, here is another great example of an enthusiastic customer and partner .

Steria has been amongst the early adopters of Cisco UCS in 2009, as the IT organization was looking for innovative solutions.

5 years after the inception,  Eric Fradet , CTO on Infrastructure Management, reflected on the achievements and shared at Cisco Live Milan how transformative for his IT organization this “bold” move was .
Thanks to the UCS deployment, Steria has been able to develop quickly cloud services, starting with the IaaS and PaaS offers, and moving now into the desktop-as-a-service with an offer called Workplace on Command.
Amongst the qualities brought to the market by the UCS concept,  Eric Fradet was prompt to highlight the performances, the ease of deployment and the security .
And it was with great delight that a very satisfied customer  wished a warm “bon anniversaire” to UCS!

Actually the story of Steria is quite remarkable as the offer evolved recently to embrace the desktop with the deployement of Cisco Prime Service Catalog [ Spoiler alert : Stay tuned for more good news around Cisco Prime Service Catalog -- Check Phillip Han’s blog on this topic in the following days ]

Already one of the largest providers of IT-enabled business services in Europe, Steria is also becoming a global player with a growing presence in India, North  Africa, and South East Asia. With proven consulting skills, and expertise in IT and business process outsourcing, the company decided that the time was right to extend its offer to the cloud with offers targeting enterprise users .
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The Cisco IT Story: ITaaS with Cisco Prime Service Catalog

We had some exciting sessions featuring Cisco Prime Service Catalog at Cisco Live Milan a few weeks ago. In case you missed it, we featured two great customer case studies.

One of them was Steria, a multinational service provider headquartered in France who has deployed Cisco Prime Service Catalog and FlexPod for their cloud services and innovative Bring-Your-Own-Device (BYOD) solution: “Workplace on Command.” You can click here to download their Cisco Live presentation, and check out their written case study here.

The other customer we featured was a Fortune 100 enterprise: none other than our very own Cisco IT.  The Cisco Live presentation about their internal IT service catalog deployment (dubbed “eStore”) is here – you can also read a detailed case study write-up here.

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[Screenshot of eStore: the Cisco IT deployment of Cisco Prime Service Catalog]

Adel du Toit, who heads the Cisco eStore project, wrote a blog post about Cisco IT’s initiative here last June.  Led by Adel and her colleageues, the internal Cisco IT eStore has been rapidly evolving, and has been deployed for a variety of use cases, including BYOD, mobile apps, collaboration, communications, desktop services, employee onboarding, networking, data center computing, and much more.  Powered by Cisco Prime Service Catalog together with Cisco Process Orchestrator for automated service provisioning, the eStore is the “one stop shop” for all IT services within Cisco.

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[Cisco IT’s eStore: a unified IT service catalog for all internal tools, apps, and services]

Recently, the eStore upgraded to the latest version of Cisco Prime Service Catalog, version 10.0. The eStore has also rolled out a mobile user interface that allows Cisco employees to download mobile apps to increase productivity and reduce unproductive approval cycles.

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[The Cisco IT eStore mobile version]

 This has enabled Cisco IT to provide a consumer-oriented shopping experience for IT services to all our employees, not unlike their experience as consumers with Amazon.com and the Apple App Store.

Interested in learning more? Join us on February 26th at 11 am EST / 8 am PST to learn more about how Cisco IT is automating IT-as-a-Service via the eStore and Cisco Prime Service Catalog. You can register here: http://cs.co/6014eN9j.

And don’t forget to follow @CiscoUM and @CiscoIT for the latest updates.

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Delivering IT-as-a-Service with Cisco Prime Service Catalog and FlexPod at Steria

I’d like to share with you some insights from the recent deployment of Cisco Prime Service Catalog from one of our customers: Steria.

Steria is a leading provider of IT-enabled business services with 20,000 employees worldwide. Steria serves private and public sector organizations across the globe – with operations across 16 countries throughout Europe, India, North Africa, and Southeast Asia. With their expertise in IT and business outsourcing, Steria provides innovative solutions to help their clients improve efficiency and profitability.

One of Steria’s recent challenges was how to satisfy its clients’ desire to improve employee productivity and enable employees to work from any device. While IT-as-a-Service is becoming an increasingly competitive market in the Americas, offerings in Europe are still sparse – so this was also an opportunity to provide competitive differentiation for Steria’s services. Steria turned to Cisco to solve 3 key problems:

1. Providing employees with instant on-demand provisioning of desktop software and easy access to workplace IT resources,
2. Enabling employees to work from any device anywhere, and thus optimize computing Total Cost of Ownership (TCO),
3. And providing a simple, user-friendly portal and service catalog to make software offerings easily accessible.

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