Organizations small or large can deploy collaboration technologies on premises, on the cloud, or on both with a hybrid deployment. I believe that the source or the provider of collaboration technology should be transparent to the end-user and that the experience should be the same regardless of deployment model or device used.
At Cisco we’re very focused on offering flexible deployment models that support on-premises, cloud, or hybrid deployments of our collaboration technologies. Of course, these are built on our collaboration architecture to ensure the interoperability and user experience. Read More »
Tags: Accenture, AT&T, Callway, Cisco Collaboration Cloud, Cisco HCS, cloud, Cloud Computing, collaboration, collaboration cloud, CSC, HCS, OBS, Sprint, Verizon, vodafone, WebEX
Both mid-sized and large enterprises know the value of employee collaboration to increase productivity and give the business a “leg up” on its competitors. As more businesses make sizeable investments into collaboration technology, it’s important for them to select products and services that not only meet their unique needs but also encompasses a comprehensive solution from the ground up that caters specifically to increasingly mobile employees.
Today, Sprint announced the availability of Sprint Complete Collaboration, a bundled service that gives customers a full UC solution that can be quickly and easily deployed over an all IP network. This Sprint solution is based on Cisco’s Hosted Collaboration Solution which gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers.
What does this mean for the end users who are increasingly on the go? It means being able to access collaboration applications from any device (smart phone, laptop, tablet -- you name it) anywhere at any time. It’s instant collaboration designed for today’s distributed enterprise; a feat that is best achieved when an organization opts to deploy a collaboration solution that -- at its foundation -- is keeping the bigger picture in mind: that these days, employee collaboration is no longer bound by “office walls.”
Sprint’s news validates the demand for a collaboration solution that allows service providers to leverage their own infrastructure to differentiate and drive fixed mobile convergence. We announced this new feature last December with new mobile features to HCS. As one of our first customers to announce availability of this feature, we are thrilled to see that the market is seeing the value of extending this feature to their subscribers. Read More »
Tags: Cisco, Cisco Jabber, cloud collaboration, Cloud Computing, collaboration, contact center, customer, customer collaboration, Hosted Collaboration Solution, hosted contacted center, hosted unified communications, jabber, Sprint, Sprint Complete Collaboration, unified communications
Since its founding in 1999, Cbeyond, the Atlanta-based managed services provider, has tried to remain true to its name. The company which focuses exclusively on small- and medium-sized businesses must observe and act on technology trends well in advance to maintain its position with its customers as both a communications and hosted IT provider.
We recently had an opportunity to interview Brent Cobb, Cbeyond’s Chief Revenue and Customer Officer to hear how Cbeyond enables its small business customers to reap the benefits of advanced technology usually unavailable without the IT infrastructure of a big business.
Cisco: What kind of challenges does Cbeyond see facing its customers? Read More »
Tags: Brent Cobb, Cbeyond, cgv6, Cisco, Clearwire, cloud, IPv6, MVNO, Service Provider, Sprint