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The We’re Listening Blog Series: It’s Easier than Ever to Select SW Images on

We’ve heard you say that choosing the right software releases on is too complex. It’s too difficult to narrow down your options and know whether you’re really getting the software that meets your needs.

Now imagine that you have a “configuration cheat sheet” for all Cisco software updates that tells you exactly which release will best suit your memory, reliability and system resource needs. Would that simplify your experience?

This is exactly how the SW Research Tool on works. Using the tool, you enter your requirements for hardware and software features, and access and download the right Cisco software that meets your needs immediately, all in one place, with a few simple clicks.


The tool has been live on since September 2013. Today, you can access release suggestions for 47 product groups (including high-end routers and switches and our newer products) via the SW Research Tool. The same suggestions are also available from the SW Download site, so you can continue to use the download venue of your choice. The current statistics show that 65 percent of all downloads via are for Cisco “Suggested” software versions. Our back-end metrics show both an increasing adoption rate and an improved quality experience for those versions.


Here’s what people are saying about their recent experiences…

“I often get software version recommendation questions from customers. This tool cut down the time this task took tremendously. The feedback has been very positive.” – Cisco Systems Engineering Manager, Americas

“Early adopter reviews help us a lot before we push out new code.” – Cisco Partner

“After reviewing the Software Research application I’m very impressed with the features offered.  No doubt that when the product list grows more complete we’ll be using the tool regularly.” – Cisco Customer

Watch a brief video on the SW Research Tool for more information, or read our quick tips guide.

Have you used the SW Research Tool? Tell us what you think, and help us fine-tune the process for an even better experience doing business with Cisco.

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Naughty or Nice: Cisco Wireless Rewards Release 7.6 Innovations to All

Deloitte’s 2013 Annual Holiday survey came out with some staggering statistics:

  • Nearly 7 in 10 shoppers will use their smartphones and tablets to shop this holiday season.
  • Nearly half of all shoppers will use social media to assist in shopping.
  • 73% of shoppers will be influenced by coupons and promotional offers.

Retailers both online and in-store can no longer ignore the power of mobile technology and social media influence with shoppers. Shoppers using mobile devices inside stores are actually more likely to make a purchase when being presented with the right information. In fact, this isn’t only true for retailers, but across all industries. Whether it’s guests, visitors, patients or passengers, there’s a real opportunity for businesses to make an impression via the mobile device.

Today I am happy to announce our latest Cisco Wireless Software Release 7.6. As you may recall from Sujai Hajela’s State of Cisco WLAN blog earlier this week, Cisco’s Wireless group has been ahead of the competition with our dedication to delivering cutting edge, high performing technology to our customers.

Many features in Release 7.6 were designed specifically to enable our customers to take advantage of the latest mobile trends. Here are some of the highlights:

Connected Mobile Experiences (CMX)

CMX for Facebook Wi-Fi is a joint Cisco — Facebook solution for guest Wi-Fi. Read More »

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