Cisco Blog » socialminer http://blogs.cisco.com Wed, 22 May 2013 22:56:00 +0000 en-US hourly 1 Are Your Customers (and Prospects) Talking About You? (Part 2) http://blogs.cisco.com/channels/are-your-customers-and-prospects-talking-about-you-part-2/ http://blogs.cisco.com/channels/are-your-customers-and-prospects-talking-about-you-part-2/#comments Fri, 21 Sep 2012 17:23:31 +0000 Jeanne Quinn http://blogs.cisco.com/?p=83715 http://blogs.cisco.com/channels/are-your-customers-and-prospects-talking-about-you-part-2/feed/ 1 Are Your Customers (and Prospects) Talking About You? http://blogs.cisco.com/channels/are-your-customers-and-prospects-talking-about-you/ http://blogs.cisco.com/channels/are-your-customers-and-prospects-talking-about-you/#comments Thu, 20 Sep 2012 21:36:43 +0000 Jeanne Quinn http://blogs.cisco.com/?p=83585 http://blogs.cisco.com/channels/are-your-customers-and-prospects-talking-about-you/feed/ 3 Customer Collaboration takes the Big Stage at Cisco Live http://blogs.cisco.com/collaboration/customer-collaboration-takes-the-big-stage-at-cisco-live/ http://blogs.cisco.com/collaboration/customer-collaboration-takes-the-big-stage-at-cisco-live/#comments Mon, 30 Jul 2012 14:33:46 +0000 John Hernandez http://blogs.cisco.com/?p=77970 http://blogs.cisco.com/collaboration/customer-collaboration-takes-the-big-stage-at-cisco-live/feed/ 0 The Customer Experience: The New Gold Rush (Part 2) http://blogs.cisco.com/news/the-customer-experience-the-new-gold-rush-part-2/ http://blogs.cisco.com/news/the-customer-experience-the-new-gold-rush-part-2/#comments Wed, 25 Jul 2012 12:00:17 +0000 Rick Hutley http://blogs.cisco.com/?p=77507 Part 1 , I explained that both sides of the customer experience equation—what I am led to expect, and what I [...]]]> http://blogs.cisco.com/news/the-customer-experience-the-new-gold-rush-part-2/feed/ 4 Avoid Pitfalls at Your Royal Wedding: Cisco Saves the Day (Great Videos for a Thursday) http://blogs.cisco.com/collaboration/avoid-pitfalls-at-your-royal-wedding-cisco-saves-the-day-great-videos-for-a-thursday/ http://blogs.cisco.com/collaboration/avoid-pitfalls-at-your-royal-wedding-cisco-saves-the-day-great-videos-for-a-thursday/#comments Thu, 28 Apr 2011 17:52:24 +0000 Jennifer Carole http://blogs.cisco.com/?p=28886 http://blogs.cisco.com/collaboration/avoid-pitfalls-at-your-royal-wedding-cisco-saves-the-day-great-videos-for-a-thursday/feed/ 0 Capturing the Value of Social Media http://blogs.cisco.com/retail/capturing-the-value-of-social-media/ http://blogs.cisco.com/retail/capturing-the-value-of-social-media/#comments Tue, 22 Mar 2011 04:54:21 +0000 Lindsay Parker http://blogs.cisco.com/?p=24237 http://blogs.cisco.com/retail/capturing-the-value-of-social-media/feed/ 0 Collaboration in the Contact Center http://blogs.cisco.com/cin/collaboration-in-the-contact-center/ http://blogs.cisco.com/cin/collaboration-in-the-contact-center/#comments Wed, 20 Oct 2010 09:00:42 +0000 Robb Boyd http://blogs.cisco.com/?p=10392 http://blogs.cisco.com/cin/collaboration-in-the-contact-center/feed/ 3