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Cisco @ SXSW: Revolutionizing Social Media with You

South by Southwest officially kicks off this weekend, and the Cisco Media Solutions Group is busy getting ready for this year’s festivities. If you missed our previous blog posts, you can read up on all of the events in which CMSG will be participating, including the hottest show at SXSW, Killers, Lasers, Papers.

If you’re a media exec in charge of marketing a content brand, or a technologist tasked with developing cutting-edge online experiences for your portfolio, then you’re probably at SXSW to discuss the social revolution taking place in the business of and the experience with entertainment content.

Over the last couple of years, executives and entertainers alike have begun to harness the power of “social.” Artists have flocked to Twitter and Facebook to launch projects and connect with fans. Media companies have incorporated social into their promotion campaigns and built communities of fans around their content. All of this is great, but questions remain around the long-term value of these efforts:

  • How do you convert social engagement to new revenue streams?
  • How do you turn a social snacking experience into a long-term relationship between consumers and your branded content?
  • What’s the right mix of social components for your brand, and how do you get them to achieve the objectives you have? (Or more fundamentally, what IS your strategy for how you’re using social technologies?)
  • How can you scale the successes you’ve had with one site/artist/brand to an entire portfolio of brands? Read More »

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Delivering the Video 2.0 Experience with Cisco Eos

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Cisco Eos version 2.9 now available

So you bit the bullet and integrated social features into your brand’s website. Give yourself a pat on the back, because the hard work is done, right?  Think again.

If you thought your job ended at launch, you’re headed for the brick wall. You about to embark on a journey that will lead you to engaging fans and potentially monetizing content like never before! Providing your audience with the best possible video viewing experience and reaching them on all of the devices they use is a task that many underestimate before undertaking. This leads to media companies that develop rich media experiences on their own, homegrown platforms often discovering operational challenges they couldn’t plan for, making for a never ending pile of work and significant financial investments to keep the communities they’ve started vibrant.

One great benefit about websites that deliver a social entertainment experience is that they are very dynamic and engage audiences in ways that build long-term loyalty and value (to both the consumer and the business). However, this can also mean being forever relegated to updating content, the website and features as services change or individual technology components are updated. It also means managing a growing community to ensure a good experience is maintained and the brand promise is delivered.

Media companies are great at developing content, and quite frankly, they should focus on their core business of creating the content instead of the technology platform for delivering it. This is exactly why CMSG continuously updates the Cisco Eos software platform – to make the delivery of a premium content experience embedded with social features, easy. With this in mind, let me quickly introduce you to the latest enhancements to Cisco Eos. The full announcement can be found here.

How do our new features  make your life easier?  Your web and mobile content experiences more engaging?

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Top 5 Predictions Redux

Did you know there’s a correlation between a country’s coffee consumption and its appetite for technology? Here’s a follow-up to an earlier blog I posted on my Top 5 predictions for 2011 which range from network economics to books and eReaders to coffee drinking.

Many of you shared some great insights and I’m eager to hear more. What trends do you see coming in your crystal ball?

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Watch Cisco’s Social Webcast at CES 2011 at 1PM Pacific today!

Cisco sees video as transforming technology: a way to better communicate, collaborate, educate and protect people and assets.

With Cisco’s Flip Video camera, our line-up of home networking products, Valet and Linksys and our latest addition consumer product, Cisco ūmi, high definition video calling on your television in your living room, it is now easier and funner than ever to share your personal, interactive and social experiences using video.

Register here for Cisco’s Social Webcast at CES 2011 at 1PM Pacific today to join us for an event that will let you experience the future of video!

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The Making of Talk2Cisco; a Live, Social Broadcast with Cisco Leaders

August 31, 2010 at 12:00 pm PST



Karen Snell spoke to the challenges of broadcasting live 5-10 years ago (“back in the day” in tech years) in her May blog post. Today, with a laptop, internet connection, and a Canon GL2, we are live streaming machines. Watch how we setup Talk2Cisco and re-purpose this content across our social networks.

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