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Know the Security Implications of Social Media

Sites like Facebook and Twitter are a great way to promote your small business, but they also present some risks

There aren’t many Hollywood Movies that I get excited about, but I’ll admit that “The Social Network“, the movie about how Facebook got started, is one I’m looking forward to seeing. Facebook has enabled me to find long-lost friends and to keep in touch with relatives who are scattered around the country. But the use of Facebook also has its dark side.

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Out of Control User = Frenetic IT

When you access your email each day, do you do so at a distance of 15 paces because you’re just not sure what might jump out of that inbox? You can just about anticipate an email detailing how another user has caused a “blip” that will stretch your capabilities to protect both the user during their online engagements and the assets of the company? Or perhaps, there will be an email asking to set up a meeting of all-concerned to discuss how the employees in the sales department believe your information security policies are standing between them and their ability to do their job. Whose responsibility is it to keep the user engaged, informed, and compliant with company policy? Odds are, information technology leads will find their constituents asking how to accomplish something that wasn’t anticipated when the policies were created.

In a previous blog “When Your Employee Doesn’t Want to Come to the Office,” I shared my thoughts on the mobility aspects of the employee who wishes to work remotely. Today Cisco released part two of the Cisco Connected World Report and confirmed my hypothesis above: email inboxes are overflowing and IT departments are racing to catch up as the consumerization of the work place continues. Reading part two of the report, I was encouraged to see that more than 80 percent of IT department respondents noted they had an IT policy. What I found disheartening was the results from the end user, which detailed that ~24 percent of respondents didn’t know a policy existed, let alone where to find it. If that is the case, the escalation of policy collision isn’t going to occur.

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Nominate Cisco for Mashable’s Most Creative Social Media Campaign!

Even though the “World’s Most Interesting Intern”, Greg Justice is back at school, he wants your nomination to help Cisco be a finalist for Mashable’s Most Creative Social Media Campaign category. Check out Greg’s video below asking for your nomination as well as directions on how to nominate the “World’s Most Interesting Intern” video blog series.

It’s been a little over four months since the world was first introduced to the “World’s Most Interesting Intern.” During his summer internship, Greg created fun video blogs to showcase Cisco’s intern program and ask other interns outside of Cisco to submit video responses on why they are the most interesting interns.

Since then, Greg’s videos have received over 170,000 total YouTube views, 1,200 tweets and 1,700 facebook shares. In Q4 (which runs from mid-May to the end of July), total visitors to The Platform blog increased by 34%. Over 10 different interns submitted video responses and a good number of publications also wrote about the social media campaign including MASHABLE, the Wall Street Journal and B2B.

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Welcome to Cisco’s New Social Media Blog!

November 4, 2010 at 4:00 pm PST

We are very excited to launch our new Social Media blog where we will highlight best practices, case studies and shared learning from across Cisco and beyond. This blog will serve as a platform for social media practitioners around the world both inside and outside Cisco to share their thoughts, insights and experiences connecting with customers via social media. We all know that social media is a two-way conversation and that’s why we’re hoping that you will join the discussion here and also share your experiences with us. We have lots of great insights to share with you but we’re also interested in hearing about specific topics that you’d like to see covered. Please post a comment below and let us know!

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Digital Strategy is Just Business Strategy

Digital Strategy is Business Strategy

Scott Brown, Director of Marketing, Cisco Media Solutions Group - quoted on Twitter at the Digital Media Conference West, San Francisco

The above quote from Cisco Media Solutions Group Director of Marketing, Scott Brown, highlights a point we make often when speaking to our media and entertainment customers about the Cisco Eos®  platform. We believe that a digital strategy (e.g. how you reach and engage consumers via digital distribution channels and social media)  should not be separated from an overall media business strategy.

Record labels should be applauded for recognizing that digital is not a separate strategy from an overall business strategy. As much as they are berated by the press, the labels are leaders in creating what are known as ‘direct to consumer’ or ‘D2C’ strategies and business units, focused on reaching consumers directly via online channels (artist web sites, social networks). D2C is a much wider strategy than just selling music product (physical product or digital on iTunes). Such D2C business also involves collecting data about consumption of content on social networks and digital purchase behavior to drive strategies in the real world like, “where should my portfolio of artists be touring”? Jeremy Welt, SVP of New Media at Warner Bros Records offers  that D2C strategy means many different things to different people.

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