How do I keep my personal information, personal online? What are the risks of losing confidential corporate data with so many employees using social media tools in the workplace? What is the best way to keep my family safe online? These questions and many more were answered as part of the latest Talk2Cisco episode; live from the Emergency Operations Center at Cisco headquarters in San Jose, California, featuring Cisco Senior Security Advisor, Christopher Burgess.
Highlights from the broadcast:
4:53 What are the risks of losing corporate data with the prevalence of social media tools in the workplace?
9:23 How is social media transforming the way we do business?
16:15 Are there risks associated with sharing links online?
25:04 How do I keep my family safe online?
October is Cyber Security Awareness and Cisco has a number of resources to keep you, your business and your family safe online. We also posted the slides from this broadcast on slideshare. Christopher referred to our Social Media Guidelines, feel free to check them out.
Be sure to follow Talk2Cisco on twitter for the latest show updates. We look forward to hearing from you on our next broadcast. @Talk2Cisco
It’s been almost two months since we first launched the “Cisco@25, Cisco In 25” video contest! Thank you to all who have participated in the contest. We have received some funny, interesting and very insightful videos in response to the question, “where do you see technology going in 25 years?”
If you need a little inspiration check out three new video responses below and let us know what you think. You can also check out all of the video responses underneath our contest promotion video on YouTube. Be sure to read the contest guidelines and official rules for the directions on how to submit your video response and become one of the winners of the “Cisco@25, Cisco In 25” video contest!
Can’t wait to see your video responses! You have five days! Ready…GO!
“Video, video, video…Use video in your communications!” How many of you reading this, whether a marketing lead at a large company or a one person wonder running a small business trying to get YOUR company’s story some attention have heard this?
As a communications professional, I hear this all the time. The reasons for using video are many…too many in fact to list here. But, at its core, video is authentic… or at least it can be. If you want to see a person give an answer or explanation and it’s on video…you know it is the person responding….not the talented wordsmithing of someone else. With video, you can see and hear what you are learning about …and I’m sure one day soon we’ll be able to smell video as well.
The Pew Internet & American Life Project’s first major report on online video and the project’s State of Online Video study give us a few other meaty stats on video:
More than half of online video viewers share links to the video they find with others.
Online video now reaches a mainstream audience.
57% of online adults have used the internet to watch or download video.
So why is it, when someone mentions doing a video, the hairs on the back of your neck go up and you want to crawl into a hole?
Let’s point out some obvious hurdles…or assumed hurdles:
How great is it that we now have the ability to broadcast our gripes to anyone that will listen and if we have enough creativity, we can even re-brand ourselves to great acclaim. But how challenging is this for a business who may be making attempts to not only broadcast a message in these new ‘social media’ channels…but is also realizing that these are great listening posts as well? There are lots of free tools for doing this but they are next to impossible to integrate into the customer service framework that has been built and perfected over the years.
The combination of challenges and opportunities available to us these days are not limited to social media. The root issue here is that our modes of communication, the channels if you will are shifting -- some of these are really taking root (video for instance) and others are either maturing (audio) or on the brink of acceptance (twitter/facebook).
Today’s show is about the tools you can employ to respond to this reality today AND set yourself up for success no matter which way these things may shift.
Cisco was created in 1984 out of Stanford University. In retrospect, the company was actually founded on the concept of social networking…on the concept of people wanting to be together. A husband and wife who were in different departments, utilizing different computer systems wanted to talk to each other. The multi-protocol router was created in a living room in Menlo Park, CA and Cisco was born.
In 2000, under the leadership of Dan Scheinman, the communications team at Cisco created News@Cisco, Cisco’s news site where press releases were housed and original content was produced.
Cisco, of course, LOVES video. In September of 2007, our Public Relations team started using video for press releases and blogs in earnest. We created the CSCOPR YouTube Channel. We now have over 800 videos and over 1.6 million views of those videos. While the CSCOPR channel remains active, recently, the social media marketing team created an umbrella YouTube channel to encompass the multiple other Cisco channels. You can view that site here.
In February 2008, Jeanette Gibson, then the head of the New Media team in Corporate Communications and now the director of Social Media Marketing at Cisco, asked me to run the CiscoSystems twitter account, as it seemed more appropriate for a PR person to run the “corporate” twitter account. I accepted and we’re now at about 40,000 followers and growing. We now, of course, have multiple “official” Twitter accounts and many, many employees tweeting (see here for our Cisco Social Media Policy and Guidelines for employees.)
In August 2009, we started the “official” Cisco Facebook page. We now have over 100,000 “likes” and growing. We utilize the page to share Cisco news and events and engage with Cisco fans. If you “like” us now on Facebook, you can even get a discount on Cisco Valet or a free Flip Video accessory! (Offer ends soon!)
This month, the Social Media Marketing team created a social media aggregator so that you can get a snapshot of the activity going on in Cisco’s social footprint as well as in our discussion communities. (Follow us, like us…engage with us.)
And, for what’s next, I recently talked to Forbes Managing Editor Bruce Upbin about how Cisco looks at social media and this will give you a flavor of where we might be heading.
Whether creating technologies and solutions, partnering with others, or taking good ideas and making them better, Cisco knows that innovation is the key to survival. Social Media is about innovation and that is what Cisco does better than anyone. Please join us as we continue this journey.