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Cisco Social Media Playbook: Turn Up the Heat And Get S.O.C.I.A.L.

July 8, 2013 at 9:25 am PST

When I’m learning a new subject, amongst many things I often find myself following 5 steps:

  1. Developing familiarity with the topic and its main concepts on a high level
  2. Breaking down the topic into smaller chunks that are easier to understand
  3. Finding supporting points and connections that help bring the whole story together
  4. Creating acronyms, words, sentences and other mnemonics along those lines that make it easy to remember the specifics
  5. Reinforcing my newly acquired knowledge via repetition, visual illustration and/or practical application

This is the same spirit in which we created our new Cisco Social Media Playbook. Our goal was to bring you a collection of easy-to-remember practices, tips and factoids in a lighthearted manner. If you want to learn what it means to be S.O.C.I.A.L., understand the listening ABCs and Read More »

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