Cisco Blog » social media monitoring http://blogs.cisco.com Wed, 19 Jun 2013 23:47:17 +0000 en-US hourly 1 Social Media Business Strategy: Listen and Learn from Your Customers – Part 2 http://blogs.cisco.com/socialmedia/social-media-business-strategy-listen-and-learn-from-your-customers-part-2/ http://blogs.cisco.com/socialmedia/social-media-business-strategy-listen-and-learn-from-your-customers-part-2/#comments Thu, 24 Jan 2013 21:00:35 +0000 Cecelia Taylor http://blogs.cisco.com/?p=97383 social media training  efforts underway at Cisco.  I sat down [...]]]> http://blogs.cisco.com/socialmedia/social-media-business-strategy-listen-and-learn-from-your-customers-part-2/feed/ 0 New Cisco Social Media Listening Center #CiscoListens http://blogs.cisco.com/socialmedia/new-cisco-social-media-listening-center-ciscolistens/ http://blogs.cisco.com/socialmedia/new-cisco-social-media-listening-center-ciscolistens/#comments Mon, 03 Dec 2012 19:56:56 +0000 Bernadette Koscielniak http://blogs.cisco.com/?p=93667 http://blogs.cisco.com/socialmedia/new-cisco-social-media-listening-center-ciscolistens/feed/ 0 Are Your Customers (and Prospects) Talking About You? (Part 2) http://blogs.cisco.com/channels/are-your-customers-and-prospects-talking-about-you-part-2/ http://blogs.cisco.com/channels/are-your-customers-and-prospects-talking-about-you-part-2/#comments Fri, 21 Sep 2012 17:23:31 +0000 Jeanne Quinn http://blogs.cisco.com/?p=83715 http://blogs.cisco.com/channels/are-your-customers-and-prospects-talking-about-you-part-2/feed/ 1 Are Your Customers (and Prospects) Talking About You? http://blogs.cisco.com/channels/are-your-customers-and-prospects-talking-about-you/ http://blogs.cisco.com/channels/are-your-customers-and-prospects-talking-about-you/#comments Thu, 20 Sep 2012 21:36:43 +0000 Jeanne Quinn http://blogs.cisco.com/?p=83585 http://blogs.cisco.com/channels/are-your-customers-and-prospects-talking-about-you/feed/ 3 How to Deliver Superior Customer Service in 140 Characters or Less http://blogs.cisco.com/socialmedia/how-to-deliver-superior-customer-service-in-140-characters-or-less/ http://blogs.cisco.com/socialmedia/how-to-deliver-superior-customer-service-in-140-characters-or-less/#comments Tue, 01 Nov 2011 19:35:19 +0000 Stephanie Marx http://blogs.cisco.com/?p=49716 http://blogs.cisco.com/socialmedia/how-to-deliver-superior-customer-service-in-140-characters-or-less/feed/ 5 Social Media Listening and Engagement Journey http://blogs.cisco.com/socialmedia/social-media-listening-and-engagement-journey/ http://blogs.cisco.com/socialmedia/social-media-listening-and-engagement-journey/#comments Thu, 24 Feb 2011 20:48:43 +0000 Stephanie Marx http://blogs.cisco.com/?p=21405 http://blogs.cisco.com/socialmedia/social-media-listening-and-engagement-journey/feed/ 1