As our Intranet business team worked through the use of social media on our own intranet, we had the benefit of leveraging Cisco’s wider expertise. It is one of the benefits of working at a company like Cisco, literally you can find an expert on pretty much anything.
One of the strongest thought leaders that influenced our strategy was Keith Griffin, the lead architect of enterprise collaboration platform business unit. The results of his efforts can be seen in Cisco Quad, which is the technical foundation of our own social intranet strategy.
There is a great interview with Keith about harnessing the power of the social graph in PWC’s “Technology Forecast: Transforming collaboration with social tools” where Keith describes how emerging social and graph data technology can remove barriers to more effective collaboration … now you can harness the power of Keith like we did.