Nothing irritates me more than technology that goes unused. Shiny things, cool bells and whistles, and technology features don’t excite me unless I see people using the technology to transform their business and gaining true return on their investment.
I often ask customers, “What is more important to you, get the cheapest deal or realizing the benefits the technology can offer?” Do you choose something because it is free or something that delivers a solution to your needs? Often I’ve seen people choose cost over benefit, to deeply regret it later; spending valuable time not realizing the productivity benefits.
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Tags: business transformation, Callway, Cisco, Cisco TelePresence, enterprise video, OJ Winge, productivity, Singlewire, smb, TelePresence, video collaboration
If I were cooking lobster risotto for the first time, I probably wouldn’t just leave it to trial and error, hoping for the best. I would go to my favorite website for recipes that had already been tested by fellow home chefs. It’d either be that or order pizza again.
So, when it comes to networks, wouldn’t it be great if there was a similar resource—a place you could tap into to find successful “recipes” for building your customer’s network without having to start from scratch?
Well, there actually is a resource available to Cisco partners and it’s free! Cisco SMART Designs is a portfolio of validated and replicable network solutions, optimized to meet the needs of Cisco partners serving small business customers with up to 250 users. By removing the guesswork from building the right network for your customers, you can make your operation more profitable and help protect your customers’ investments.
If that isn’t enough to convince you to tap into this free resource, how about this fun fact?
Select partners worldwide using Cisco SMART Designs have 52 percent higher average quarterly bookings than those who don’t.
Ready to get started? Read on to learn more about the benefits of using Cisco SMART Designs and how to access this free resource today. Read More »
Tags: Cisco, partner, small business, SMART Designs, smb
Last week I wrote about 8 new year’s resolutions Cisco is making to partners. And if you’ve ever set a resolution and successfully achieved it, you know that having a trusted friend there to help track your progress or call when you need support is key to keeping those resolutions.
Consider Cisco your trusted friend to help make and keep those resolutions with two programs to ensure you achieve success in 2012: Steps to Success and Partner Practice Builder. Both are free resources that are available to all Cisco Registered partners. Oh, did I say they’re free?
These two programs help you optimize, support, plan, and develop strategies for success and profitability in 2012. Here’s how these tools work: Read More »
Tags: architectures, Cisco, Enterprise, partner practice builder, partners, smb, steps to success, virtual, WebEX
Happy 2012, partners! Inspired by Channel Maven’s lively list of resolutions, I began to pontificate on Cisco’s new year’s resolutions for partners this year.
1. First and foremost: profitability.
C’mon, who doesn’t want more profits in 2012? Services now represent 40-50% of Cisco channel partners business, up from 20% five years ago. Our recently created Services Rules of Engagement offers partners a definitive roadmap on how to engage with Cisco Services and maximize your Cisco services investment.
Plus profitability programs like Cisco’s Value Incentive Program (VIP) ensure that you’re rewarded for focusing your practice on Cisco’s architectures. Stay tuned for new signup periods.
Check out the full list of incentives on Partner Central.
2. Helping partners help customers become one with the cloud.
To help ensure partners have a successful Year of the Cloud, Cisco’s Cloud Partner program (with three tracks) will help you prepare for growth in cloud adoption. Combine that with CloudVerse to help you build public, private, and hybrid clouds for customers and you’ve got a winning combo. You can’t lose with the intelligence of the network, the power of the data center, and the flexibility of cloud applications.
3. Work less! Programs and services to make your job easier. Read More »
Tags: architectures, Borderless Networks, cloud, hiring, IT, keith goodwin, marketing, partner, partner velocity, program, smb, social media, talent, VIP
I’m pleased to announce that customer collaboration solutions are becoming available in the cloud with the Cisco Hosted Collaboration Solution for Contact Center (HCS) in early 2012. These solutions are optimized for companies with 500-1,000 agents, with emphasis on scalability, simplicity, flexibility, and speed.
Scalability allows the technology to be deployed to a wide range of customers. Thus, powerful customer collaboration solutions can scale based on the specific size and makeup of the customer. Gone are the days of one-size-fits-all contact center solutions; now if you’re a small to medium-sized business you can cater to your customers’ needs and concerns with the same tools as a large one, and at vastly accelerated speed.
Midsize businesses often do not have the resources to deal with complex IT systems, which is why simplicity is paramount. With the simplified management of a cloud-based contact center solution, SMB’s IT departments can focus their time on more urgent matters.
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Tags: cloud collaboration, contact center, customer service, hosted contact center, smb