Learn how you can make employees more productive with their mobile devices
Smartphone usage—and the expectations around smartphones—are changing rapidly. Average smartphone usage nearly tripled in 2011, and by the end of 2012, the number of mobile-connected devices will exceed the number of people on earth. By 2016 there will be an estimated 1.4 mobile devices per person. Given the rise of smartphones, it’s not surprising that people rely on their mobile devices for more and more of their daily interactions, including business communications, whether at work, at home, and on the road. In a Cisco report, 46 percent of people surveyed expect to be able to access their corporate network from their personal mobile device.
However, there’s more than just flexibility accompanying the BYOD trend. These shifting expectations about connectivity also come with a host of decisions for small business. For example, do you have the network infrastructure in place to enable your employees to use their mobile devices for business communications? Do you have a wireless device usage policy? Are your VPN connections secure? And when your employees do connect to the workplace via a mobile device, do they have access to products and tools to help them do their jobs?
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Tags: business tools, byod, mobile device, productivity, small business, smartphone
By Howard Baldwin, Contributing Columnist
The place: San Francisco. The time: a Saturday afternoon.
The scenario: after lunch, two out-of-town couples find themselves in a neighborhood where taxi cabs are scarce. One of the women remembers a new iPhone app called Uber that allows you to wirelessly order a Lincoln Towncar and bill the trip to a credit card.
Elapsed time between signing up with Uber and the car arriving: 10 minutes. Estimated incremental cost above a traditional cab: $7.
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Tags: apps, global networked economy, jobs, mobile, smartphone, software, tablet
Using your mobile makes it easy to stay connected to important meetings, wherever you are. With WebEx, you can join any web conference from your iPad and iPhone (other apps available too).
The universal application is free and you can always join as an attendee. To host a meeting, you need a WebEx host account.
“WebEx in iOS devices is an amazing experience!” -- Customer Review
Experience WebEx high quality two-way video on the iPad 2 and iPhone 4 by viewing the video feeds of the participants in the web conference and streaming your own video back to them.
WebEx mobile sets you free! Get it! [Get other mobile apps here!]
Whether you’re holding a brainstorming Read More »
Tags: iPad, iphone, meeting, mobile, online meetings, smartphone, video conference, WebEX
By Jason Kohn, Contributing Columnist
In my last post, I talked about how companion screens are changing the TV landscape. It’s easy to see how our ever-present smartphones and iPads can alter the TV viewing experience. (“I’m sorry dear, could you repeat that? I was checking my Twitter feed and responding to this IM, and I couldn’t hear you over the intro to Mad Men.”)
But what are people really doing on those companion devices? According to a white paper published last year by Yahoo! and the The Nielsen Company, nearly a quarter of them are looking up something related to what they’re watching on TV.
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Tags: mobile, Pay TV, Service Provider, smartphone, tablet, user experience, videoscape
This week in No Jitter, Cisco Collaboration Senior Vice President and General Manager Barry O’Sullivan looked into his crystal ball and elaborated on his predictions for 2012.
In an excerpt, Barry predicts:
“1. Post PC-era will explode
2. Video will break through
3. Contact Centers will evolve as customers choose to interact with companies in radically new ways
4. Companies will use the cloud and desktop virtualization to provide collaboration capabilities across the enterprise
5. Social business processes will become mainstream for many.”
Read Barry’s predictions in more detail and the follow-up answers Barry gave to Eric Krapf’s questions. I trust you’ll enjoy reading the article. Send in your predictions for 2012 for collaboration, video, social software, and contact center.
Tags: Android, Cisco Cius, Cius, cloud, Cloud Computing, collaboration, contact center, desktop virtualization, desktop virtualization infrastructure, hosted contact center, IBM, IBM Connections, iPad, iphone, jabber, lync, mac, Microsoft Lync, PC, Post-PC Era, quad, RIM, smartphone, Smartphones, social, Social Business, tablet, unified communications, video