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Summary: #SmartConnectedCity Series: A Smart City is a Safer City: Look to the Internet of Everything

Increasing safety used to mean finding budget for additional personnel, vehicles, equipment, radio networks, and other traditional IT. But thanks to an influx of connected technology, cities all over the world are reimagining what’s possible.

One question that is on the minds of many government leaders is: how can my community bring the LindsayH IoEsame amount of funding and resources, achieve effective and secure collaboration and information sharing, and leverage new technologies —  such as BYOD and Internet of Things (IoT), as part of a scalable architecture?

The answer is the Internet of Everything (IoE).

The bringing together of people, process, data, and things (like sensors) in new ways can create powerful change. Here are a few examples:

The Internet Of Everything at Work: A New Zealand Police officer is more efficient on the streets thanks to the Mobile Responder app.

New Zealand Police Officers Spend More Time in Community. About 6,000 New Zealand Police officers now have about 30 extra minutes each day to spend in the community thanks to an intuitive mobile app called Mobile Responder. Instead of having to drive to the station to access law-enforcement databases, the officers rely on the power of the Internet of Everything to request assistance and help fight crime.

Hurricane Sandy Responders Used Video for Situational Awareness. During Hurricane Sandy, traffic lights at a major intersection in Queens, New York, lost power. The resulting gridlock had become dangerous to residents trying to evacuate. A fire department chief put in an urgent request for police officers to direct traffic, but the request was buried among hundreds of others. However, through the use of IP video cameras relaying the severity of the situation in real-time, a fire chief was able to escalate the evacuation request.

Accelerate Threat Awareness and Response. Problems like a flooded sewer system or downed power line hurt the local economy. Now, utilities are finding out about safety problems sooner, using their existing network. A sensor in the sewer system, for example, can report a problem before residents do. And the dispatcher can find the closest person—from any agency—with the expertise to fix the problem.

To read more about how the Internet of Everything is creating safer cities at a lower cost, read the full article: #SmartConnectedCity Series: A Smart City is a Safer City: Look to the Internet of Everything.

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#SmartConnectedCity Series: A Smart City is a Safer City: Look to the Internet of Everything

Safety is a prerequisite for a healthy city economy. Businesses and families move to safer cities. Tourists think about it when deciding where to go for vacation. Events organizers heavily weigh safety when selecting venues.

Increasing safety used to mean finding budget for additional personnel, vehicles, equipment, radio networks, and other traditional IT. But now mayors and police chiefs have another Smart Cities safety tool that works well—and costs less.   Daniel Stewart, Senior Justice Advisor, and Chief Bob Stanberry, Cisco business development manager for Cisco Connected Justice and Public Safety recently discussed some of the safety and security challenges and trends in public safety in a webcast called “Unlock the Power of Technology to Make Communities Safer“.  So how do we scale the same amount of funding and resource, achieve effective and secure collaboration and information sharing, and leverage new technologies -- Bring your own device, BYOD,Internet of Things, IoT, as part of a scalable architecture?

It’s called the “Internet of Everything.” The basic idea is to connect people, process, data, and things (like sensors) in new ways. Here are three examples.

New Zealand Police Officers Spend More Time in Community

About 6000 New Zealand Police officers now have about 30 extra minutes each day to spend in the community.

 

New Zealand Police Deputy Commissioner Viv Ricard

New Zealand Police Deputy Commissioner Viv Rickard

 

The solution is deceptively simple. The officers were given iPhones and iPads so that they can communicate more directly, intuitively and gain access to information more easily.  They don’t have to drive to the station to access law-enforcement databases and submit forms. Instead, they just use a mobile app. They receive assignments from the dispatcher using the mobile app called Mobile Responder. To request assistance, they just click, and the dispatcher receives the exact location.

The only cost was for the mobile devices, approximately NZ$159

New Zealand Police Mobile Responder App

New Zealand Police Mobile Responder App

million. What’s striking here is that the department didn’t need come up with the funds to build a wireless network. Instead, Vodafone agreed to give priority to New Zealand Police wireless traffic over Vodafone’s existing, public 4G/LTE network. That’s possible thanks to the 3rd-Generation Partnership Project (3GPP) multimedia priority service.

Giving priority to public safety agencies on public cellular networks is a major breakthrough. During emergencies, traffic spikes over cellular networks can impair quality or cause outages. Police and fire departments need priority over public networks. And with multimedia priority service, they can have it.

In a 2013 pilot with 100 officers, the mobile apps saved an average of 30 minutes each day. Multiplied by 6086 officers, the time savings amount to 325 full-time officers. The time goes toward frontline crime reduction.

Hurricane Sandy Responders Used Video for Situational Awareness

During Hurricane Sandy, traffic lights at a major intersection in Queens, New York, lost power. The resulting gridlock had become dangerous to residents trying to evacuate. A fire department chief put in an urgent request for police officers to direct traffic, but the request was buried among hundreds of others.

Hurricane Sandy, Lessons Learned

Hurricane Sandy, Lessons Learned

The fire chief was able to convey the urgency of the request using video cameras, part of the Internet of Everything. Nearby was a Cisco NERV (Network Emergency Response Vehicle). The chief aimed one of its Cisco video surveillance IP cameras at the intersection. Then he invited New York Police Department and Emergency Operations Center personnel to a WebEx session with audio and video. Seeing the gravity of the problem firsthand, commanders agreed to escalate the request. Just 15 minutes later, police officers arrived to direct traffic. The evacuation proceeded in an orderly way.

Accelerate Threat Awareness and Response

Problems like a flooded sewer system or downed power line hurt the local economy. Businesses have to close their doors, and people tend to stay home instead of shopping or downing.

Now utilities are finding out about safety problems sooner, using their existing network. A sensor in the sewer system, for example, can report a problem before residents do. And the dispatcher can find the closest person—from any agency—with the expertise to fix the problem.

Technuf-Aphelia-Powerline_Fallen_on_Tree_Job

Technuf Aphelia Mobile App

One of our partners, Technuf, has built a solution called Aphelia. It’s a mobile app that ties into Cisco IP Interoperability and Collaboration Solution (IPICS) and our Instant Connect push-to-talk (PTT) solution. The dispatcher receives alerts on a tablet, such as “70-foot redwood tree has fallen on 25-foot power line in residential zone.” The dispatcher taps a button to see nearby field workers with the required expertise. Another tap assigns them the task.

Field workers receive the assignment, including a map, on a smartphone or tablet. To collaborate with other experts, they just tap to start a video call. Another tap starts a PTT radio session from the smartphone.

Safer Cities, At Lower Cost

These are just a few examples of creative ways to use the Internet of Everything for safer cities. The payoff is a better quality of life, and an invigorated economy.

To learn more please visit:

 

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Summary – #SmartConnectedCity Series: Tackling City Challenges and Creating Opportunity with IoE and Smart+Connected Communities

What if…

…You have access to unlimited computing power at a reasonable price…

…Everything is connected to everything else…

Then…

Would you run cities the same way?

Would you live your life the same way?

I think you’ll agree that the answer is no.

The Internet has already radically changed the way most of us live our lives. If we take a look at the challenges facing cities today--overcrowding, traffic, areas of poverty, crime, limited access to healthcare, education, citizen services—we recognize the opportunity for the Internet—as it evolves—to radically change the way we address these challenges as well.

The growth and convergence of things and data as well as people and processes on the Internet–which we call The Internet of Everything (IoE)--is allowing us to look at the challenges our cities are facing in new ways and apply to the power of IoE to change, well, everything.

The Internet of Everything can empower cities to gather relevant data, analyze it, process it, share it and deliver it to the right people, places, and things to make stuff happen.

Whether it’s to change the stop lights to green as an ambulance is making its way to a hospital or automatically alert the public when the water supply has been compromised, a smart, connected city has more tools in its arsenal to address its most pressing challenges – and leverage new economic opportunities.

Read the full article: #SmartConnectedCity Series: Tackling City Challenges and Creating Opportunity with IoE and Smart+Connected Communities

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#SmartConnectedCity Series: City Infrastructure Management, City Wi-Fi and a Global Urban Services Revolution

Cities have traditionally operated their various agencies—utilities, healthcare, education, public safety, air quality, water and waste management—in silos, creating duplication in investment and limiting effectiveness.

In the face of population shifts and rapid urbanization, cities and local government leaders are realizing that in order to compete economically and grow sustainably, they have to integrate these functions and the data they generate and require.

Developing and maintaining a city’s digital infrastructure is becoming as important as the development and maintenance of its physical infrastructure. Like a fourth utility, the services offered across a digital infrastructure are becoming as essential and ubiquitous as water, electricity or plumbing. Jobs and investment—the lifeblood of the city—will depend on it.

Making this vision a reality requires that the many city vertical systems operate more cohesively, adopting an open data approach to gather and share information across a single über network. Cisco refers to this as Smart+ConnectedCity Infrastucture Management (CIM).

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#SmartConnectedCity Series: Tackling City Challenges and Creating Opportunity with IoE and Smart+Connected Communities

What If…

…You have access to unlimited computing power at a reasonable price…

…You have access to unlimited storage and bandwidth at a reasonable price…

…Everything is connected to everything else…

Then…

Would you still provide healthcare and education in the same ways?

Would you run cities the same way?

Would you live your life the same way?

I think you’ll agree that the answer is no.

The Internet has already radically changed the way most of us live our lives. If we take a look at the challenges facing cities today--overcrowding, traffic, areas of poverty, crime, limited access to healthcare, education, citizen services—we recognize the opportunity for the Internet—as it evolves—to radically change the way we address these challenges as well.

New Answers to Big Problems

But to do so, we need to ask some simple, yet profound questions: Why is there traffic? How do we dispense medical information and healthcare more efficiently when 70% of the time a doctor doesn’t need to actually be in the room to help you? Can we provide more efficient street lighting and still keep our streets safe? How do we continue to provide adequate citizen services as cities grow by 10,000 people per hour?

The growth and convergence of things and data as well as people and processes on the Internet–which Cisco calls The Internet of Everything (IoE)--is allowing us to look at the challenges our cities are facing in new ways. At the same time technology is evolving, the price for computing, storage and bandwidth has dropped to nearly free.

Everything is Being Connected

By 2020–only a few years from now--upwards of 50 billion devices--video cameras, home security systems, refrigerators, your car, your medication, maybe even your baby’s diaper--will be connected to the Internet, each one requesting and generating more and more data. And that data will need to be analyzed and packaged to make it useful.

Cisco has estimated that the value of all of these connections in terms of the opportunities and the savings they represent to be a startling $19 trillion over the next decade…and the portion of that dedicated just to public-sector activities to be $4.6 trillion.

Big Opportunities for Cities that Get Smart

Cisco’s Smart+Connected Communities (S+CC) initiative applies the power of IoE to the problems faced by cities. We’ve crafted a set of architectures and a growing portfolio of solutions to allow cities to gather relevant data, analyze it, process it, share it and deliver it to the right people, places, and things to make things happen. Whether it’s to change the stop lights to green as an ambulance is making its way to a hospital or automatically alert the public when the water supply has been compromised, a smart, connected city has more tools in its arsenal to address its most pressing challenges – and leverage new economic opportunities.

Barcelona is a prime example of a city – along with dozens more including Amsterdam, Hamburg, Copenhagen, Abu Dhabi, Dubai, Songdo--that has already embraced the smart vision and is making radical architectural, technological and process investments for their future by engaging in a variety of smart, connected city projects.

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